Mica York

Sr. Business Analyst at Haven Connect
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Spanish Elementary proficiency
  • French Elementary proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Agile Requirements Foundations
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Business Analysis Foundations: Business Process Modeling
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Business Analyst and Project Manager Collaboration
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Business Benefits Realization Foundations
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Communication Foundations
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Communication within Teams
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Data Science Foundations: Fundamentals (2019)
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Excel Quick Tips
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Interpersonal Communication
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Leadership Foundations
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Requirements Elicitation and Analysis
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Requirements Elicitation for Business Analysts: Interviews
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Business Analysis Foundations
    LinkedIn
    Jul, 2022
    - Oct, 2024
  • What Is Business Analysis?
    LinkedIn
    Jul, 2022
    - Oct, 2024

Experience

  • Haven Connect
    • United States
    • Software Development
    • 1 - 100 Employee
    • Sr. Business Analyst
      • Oct 2018 - Present

      Coordinated and facilitated all Scrum ceremonies involving sprint planning, daily stand-ups, sprint retrospective, sprint demonstrations, story grooming, and release planning. Advised business partners and project stakeholders on progress for sprints. Interfaced with the Product Owner by maintaining the product backlog to define the project scope and objectives. Performed SQL queries and A/B Testing. By utilizing Scrum and Kanban methodologies, I diminished impediments and supported the team in self-organization. Practiced the value of key metrics and performance artifacts for the teams (sprint backlog tracking, burndown, velocity, task definition and tracking). Maintained and administered the Atlassian collaboration tools (JIRA) for the teams. Employed JIRA to document User Stories and produce burn down charts during Sprint execution for status reporting. Sent various reports to leadership, Committed vs. Delivered, Quality Metrics-Defects Count per sprint, Environment Downtimes, Blockers, Dependencies, Release Status, and Upcoming Releases.

  • BuildingLink
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sr. Product Analyst
      • Mar 2016 - Sep 2018

      Led and delivered multiple projects with distributed teams simultaneously using waterfall and scrum development methodologies. Designed, developed, tested, debugged, implemented, maintenance and enhancement of new systems. Successfully led the data integration of a third-party software acquisition rebranding the pre-existing website, expanding invoicing into new markets which recognized an immediate $2.5M increase upon product deployment. Installed, tested, and troubleshooted software remotely. Disseminated detailed updates and ad hoc reports to the project sponsors and stakeholders on current and pending milestones, communication plans, resource management, and financial status throughout the planning, execution, and closeout phases of every project. Successfully worked with Microsoft (Power BI & Reporting Services), MicroStrategy, IBM Cognos software, Tableau Analytics tool.

  • MDS (MULTI DATA SERVICES)
    • Senior Product Analyst
      • Jan 2013 - Mar 2016

      Developed project plans by reviewing project proposals to determine time frame, funding limitations, procedures for accomplishing projects, client requirements and allotment of available resources to various project phases. Coordinated with clients, product owner, development team, stakeholders and management on established work plan tasks, staffing requirements, duty assignments, responsibilities, and scope of authority associated with customer expectations on new projects. Monitored and coordinated project activities of all project personnel to ensure project progressed on schedule and communicated any delays that occurred along with recommended schedule and resource modifications. Oversaw project budget and coordinated between the appropriate vendors, procurement, and accounting divisions to manage the project within budget.

Education

  • Long Island University, Brooklyn Campus
    Bachelor of Arts (BA), Psychology
    2007 - 2011

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