Experience

Mazzeo's Ristorante & Catering, Inc.

• United States
• Restaurants
• 1 - 100 Employee

• Social Media Manager

  • Sep 2018 - Present

  Pittsfield, Massachusetts, United States As the sole social media manager at Mazzeo's Ristorante and Mazzeo's Wholesalers LLC, I am responsible for all content creation. From photographing, editing, and posting food photos to creating menus, business cards, and labels.

• Bartender

  • Dec 2019 - Present

  Pittsfield As a bartender at Mazzeo's Ristorante, it is my job to provide customers with both a pleasant dining experience and delicious drinks. My responsibilities include •Preparing alcohol or non-alcohol beverages for bar and restaurant patrons •Interacting with customers, take orders and serve food and drinks •Assessing customers’ needs and preferences and make recommendations •Mixing ingredients to prepare cocktails •Planingn and presenting bar menus •Checking customers’… Show more As a bartender at Mazzeo's Ristorante, it is my job to provide customers with both a pleasant dining experience and delicious drinks. My responsibilities include •Preparing alcohol or non-alcohol beverages for bar and restaurant patrons •Interacting with customers, take orders and serve food and drinks •Assessing customers’ needs and preferences and make recommendations •Mixing ingredients to prepare cocktails •Planingn and presenting bar menus •Checking customers’ identification and confirm it meets the legal drinking age •Restocking and replenishing bar inventory and supplies •Staying guest focused and nurture an excellent guest experience •Complying with all food and beverage regulation

• Manager

  • May 2018 - Present

  Pittsfield, Massachusetts Area • Used my communication and long-term restaurant experience in delegating tasks to my front of house staff • Answer phones, book reservations, and process large food orders for a 4.6-star restaurant • Assist in expediting food, seating guests, and creating the weekly schedule via Homebase •Used my problem-solving skills and creative solutions to address and fix any customer concerns • Used my social media marketing skills to increase awareness of our business and generate new… Show more • Used my communication and long-term restaurant experience in delegating tasks to my front of house staff • Answer phones, book reservations, and process large food orders for a 4.6-star restaurant • Assist in expediting food, seating guests, and creating the weekly schedule via Homebase •Used my problem-solving skills and creative solutions to address and fix any customer concerns • Used my social media marketing skills to increase awareness of our business and generate new customers through Instagram and Facebook

• Waitress, Office Assitant

  • Jun 2013 - Present

  Pittsfield, Massachusetts Area • Answer phones, book reservations and process food orders for a 4.6-star restaurant • Demonstrate excellent customer service skills to attend to an average of 25 customers or more a night



Berkshire Hathaway HomeServices Barnbrook Realty

• Real Estate Agent

  • Mar 2021 - Present

  United States



Ralph J. Froio Senior Center

• Volunteer

  • Jan 2013 - Present

  Pittsfield, Massachusetts Area Serve as an active member of Brown Bag, bagging groceries once a month for limited income seniors



Lance Vermeulen Real Estate

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Agent

  • May 2021 - Oct 2022

  Massachusetts, United States



Office of Congressman Richard E Neal

• Case Manager Assistant

  • Jul 2017 - Aug 2017

  Pittsfield, Massachusetts Area • Attended press conferences, tours, and meetings alongside the Congressman • Used my excellent communication skills to direct constituents on how to proceed with their issues regarding Social Security, Immigration etc. • Used my college level writing skills to write letters on behalf of the Congressman • Answered phones and communicated with other government officials



Western New England University Campus Activity Board

• Event Coordinator

  • Sep 2016 - May 2017

  Springfield, Massachusetts Area • Planned large scale events for the 3,833 students of Western New England University • Delegated tasks among a five-person team • Attended weekly meetings to discuss my ideas and give constructive feedback to the heads of the CAB committee



Berkshire Probate and Family Court

• Intern

  • Sep 2015 - Apr 2016

  Pittsfield, Massachusetts Area • Mediated confidential sessions for individuals in child custody and child support cases • Upgraded the court email system to better support new technology • Scanned, processed and filed classified court documents with a 99% accuracy



Berkshire Place

• Hospitals and Health Care
• 1 - 100 Employee

• Student Volunteer

  • Sep 2014 - Apr 2015

  Pittsfield, Massachusetts Area •Created and directed arts and crafts for the elderly woman in the memory care unit of this non-profit organization