Miad Dadbin

Director of Quality Management at Shatel
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Contact Information
us****@****om
(386) 825-5501
Location
IR
Skills

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Bio

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Credentials

  • Empowered Startups - Global Startup Accelerator Entrepreneur
    Empowered Startups Platform
    Dec, 2022
    - Nov, 2024
  • Public speech
    MPT Academy
    Jan, 2022
    - Nov, 2024
  • OKRs & KPIs
    Karokasb
    Dec, 2021
    - Nov, 2024
  • Business Process Management
    Karokasb
    Mar, 2021
    - Nov, 2024
  • BABOK
    MPT Academy
    Jan, 2021
    - Nov, 2024
  • ITIL V4
    Rayzan Samaneh Gostar
    Nov, 2020
    - Nov, 2024
  • ITIL V3
    Shatel
    Nov, 2019
    - Nov, 2024
  • Agile thinking
    Shatel
    Sep, 2019
    - Nov, 2024
  • Visual Paradigm
    Shatel
    Jan, 2017
    - Nov, 2024
  • Qlikview
    Faratar Az Danesh (Beyond Knowledge)
    Aug, 2016
    - Nov, 2024
  • ارزیاب جایزه ملی تعالی سازمانی
    http://excellence.imi.ir/iranaward
    Jan, 2010
    - Nov, 2024

Experience

  • Shatel
    • Iran
    • Technology, Information and Internet
    • 700 & Above Employee
    • Director of Quality Management
      • Mar 2013 - Present

      -I plan & Develop strategies & objective with BSC model for Shatel organization. -I monitor & analyze KR, KPI, OLA trends based on Qlikview and PowerBi software. -I plan & Develop ISO 9001, ISO14001, ISO 10002, ISO 10004 -I planned and write submission to Iran National Excellence Award base on EFQM -I supervision business process design base on BABOK and APQC with BPMN2+ framework in Visio and visualparadigm software. -I supervision business process workflow digitalization base in Microsoft SharePoint and Request tracker (RT) software. -I supervision customer experience management and customer complaints and customer satisfaction process. -I hire quality management staff. Show less

  • MAPNA Group - MECO (MAPNA Electric & Control, Engineering & Manufacturing)
    • Iran
    • Appliances, Electrical, and Electronics Manufacturing
    • 300 - 400 Employee
    • Head of Strategic Planing and Organization Excellence
      • Feb 2008 - Mar 2013

      -I planned and write submission to Iran National Excellence Award base on EFQM -I plan & Develop strategies & objective with BSC model for MECO organization. -I monitor & analyze KR, KPI trends -I plan & Develop ISO 9001, ISO14001, OHSAS 18001, Energy Management system -I planned and write submission to Iran National Excellence Award base on EFQM -I plan & Develop strategies & objective with BSC model for MECO organization. -I monitor & analyze KR, KPI trends -I plan & Develop ISO 9001, ISO14001, OHSAS 18001, Energy Management system

  • AICE Co.
    • Quality management Expert
      • May 2005 - Feb 2008

  • Novin Saat Co.
    • Tehran Province, Iran
    • Quality mangement Expert
      • May 2004 - May 2005

Education

  • Iran University of Science and Technology
    Master's degree, Industrial Engineering
    2012 - 2014
  • University of Azad Naragh
    Bachelor of Science (BS), Indus
    2000 - 2004

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