Experience

Discrete Automation

• Automation Machinery Manufacturing
• 1 - 100 Employee

• Customer Support

  • Dec 2017 - Present

  I work with order- and claimshandling, monitoring of deliveries and handling quotes in SAP. Focus is also sales in connection with customer contact. I work with order- and claimshandling, monitoring of deliveries and handling quotes in SAP. Focus is also sales in connection with customer contact.



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Flow Introduction and Productordering support

  • Feb 2009 - Sep 2017

  I covered a broad scope of activities: Global support for product and order issues related to supply chain, master data updates in SAP ERP, participated in global product introduction projects (Supply Preparation) and managed and analyzed testorders in SAP for new products and system tests towards suppliers. I also created job descriptions.I followed the product/s through the whole product life cycle and provided the project managers with feedback about the products performance in the order flow.

• Orderhandler

  • Oct 2003 - Feb 2009

  I registered customer orders in SAP ERP, called off and followed up deliveries, invoiced and had daily contact with the market units, suppliers and project managers. Focus was on South America and Europe.



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Purchaser

  • Jan 2002 - Sep 2002

  My job was to purchase hardware based on the orders the order logistics registered.

• Orderhandler

  • Jul 1999 - Dec 2001

  I handled projects for Colombia, Venezuela and Mexico. I ordered Hardware and services, followed up deliveries and invoiced the customer

• Warehouse Worker

  • Sep 1997 - Jun 1999

  The first year I worked with storage handling, picking, export packing and in- and out deliveries. I also registered hardware into our Service Management System Open Uptime.The second year I worked as a customer contact at the Repair Center which included order registration.



Police Authority in Södertörn Handen

• Stockholm, Sverige

• Civilian employee

  • Nov 1993 - Aug 1996

  I worked in the reception with police reports, issuing passports, investigations, interrogations and completing preliminary investigations. I also worked in the communication central where I was responsible for answering 112-calls and delegate work to the police officers. I worked in the reception with police reports, issuing passports, investigations, interrogations and completing preliminary investigations. I also worked in the communication central where I was responsible for answering 112-calls and delegate work to the police officers.