Experience

Truli Wetsuits

• Canada
• Sporting Goods Manufacturing
• 1 - 100 Employee

• CEO

  • Feb 2013 - Present

  In 2013, I sat down and started researching neoprene and drawing sketches of the kind of wetsuit I had always wanted. I prepared a business plan and hired a professional designer to create my first prototype in 2014. While working on the scuba liveaboard - Turks and Caicos Explorer II, I tested my first prototype and decided to make some changes and had a second prototype built. This was tested in 2015 with all the last little tweaks to make a fantastic product finalized. At the end of 2015 www.TruliWetsuits.com was launched! Show less



Divers Den

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Sales Attendant

  • May 2019 - Sep 2019

  -Prepare the shop for the morning divers, including tank checks and fills, ensure supplies are available for Captains and crew to prepare their vessels -Respond to telephone and email inquiries regarding dive charters, snorkeling tours, scuba diving lessons and bookings -Assist onboard charters as a divemaster or deckhand as required -Prepare the shop for the morning divers, including tank checks and fills, ensure supplies are available for Captains and crew to prepare their vessels -Respond to telephone and email inquiries regarding dive charters, snorkeling tours, scuba diving lessons and bookings -Assist onboard charters as a divemaster or deckhand as required



Gone Sailing Adventures

• Canada
• Hospitality
• 1 - 100 Employee

• Operations Manager

  • Feb 2018 - Aug 2018

  -Manage bookings, scheduling, charter and event planning -Develop and implement a system of tracking, scheduling, and payments of the fractional sailing club membership program -Scheduling, administration, and payroll for staff -Assist onboard with yacht charters as deckhand and server to guests -Manage bookings, scheduling, charter and event planning -Develop and implement a system of tracking, scheduling, and payments of the fractional sailing club membership program -Scheduling, administration, and payroll for staff -Assist onboard with yacht charters as deckhand and server to guests



Explorer Ventures

• United States
• Travel Arrangements
• 1 - 100 Employee

• Administration/Concierge/Marketing

  • Jan 2016 - Aug 2017

  January 2016 - August 2017Full-time administration, concierge services and marketing for the Turks & Caicos Explorer II vessel while living on island in the Turks & Caicos Islands.-All administration for the submission of work permits for foreign workers, including follow-up and coordination with on island attorney-Guest services, such as hotel bookings and transportation, delayed luggage recovery, medical appointments/evacuations and any other requests as required-Crew recruitment, interviewing and orientations-Provisioning, equipment/material sourcing, including vessel mechanical parts and household goods and supplies-Customs and immigration paperwork and coordination with local officials-Retail inventory and ordering for onboard sales -Content creation for newsletters and social media-Social media management of the company Facebook, Instagram, LinkedIn, and various forums and social media groups Show less

• Project Manager

  • Dec 2015 - Jan 2016

  December 2015 - January 2016 (6 weeks)Project Managed the dry dock of the vessel in Bayou la Batre, Alabama-Coordinated between the owner, on-site engineers, and dry-dock project management team-Track expenses, documenting all financials, purchasing and receiving, and ensuring budget was adhered to-Stayed within project timelines-Extensive communication and cooperation between all team members and stakeholders

• Purser

  • Apr 2014 - Oct 2015

  The Turks and Caicos Explorer II is a 130ft scuba dive liveaboard with 10 cabins and ample space for up to 20 guests and 8 crew. From 2014 - 2015 I worked as the Purser of the vessel alongside the Captain and onshore head office in management of the daily administration, financials, and guest services. In addition, I worked closely with the dive crew as well as the Engineer and Chef to ensure a seamless delivery of amazing service to our scuba diving guests. Crew were required to work 90 day shifts with 2 or 3 weeks off in between. Administrative Duties -Payroll for all crew -Balancing of books for all the cash flow on the vessel -Ensuring all payments to the local government are paid on time and in full -Coordinate with the onshore lawyer and head office to ensure all work permits are up to date and complete -Settling accounts with onboard guests and collecting all required paperwork -Verifying all paperwork for any scuba diving courses taught on board -Purchasing of goods required for the vessel Guest Services -Conduct the preliminary welcome and introduction to the vessel in a fun and inviting manner -Ensure guest requests are attended to immediately and expectations are met or exceeded -Quality control and supervision of services delivered by other crew -Manage transportation for arrivals and departures including coordinating for delayed/lost luggage and/or delayed flights -Contribute to the creation of a fun and positive environment for guests to enjoy their vacations Show less



Magnolia Hotel & Spa

• Canada
• Hospitality
• 1 - 100 Employee

• Night Auditor, Room Attendant, Breakfast Attendant

  • Oct 2013 - Feb 2014

  Magnolia Hotel & Spa is a luxury boutique hotel with 64 rooms and rated in the Top 10 Business Travel Hotels in the world by Condé Nast Traveler Magazine for 2014 -Part-time positions including graveyard, early am, and nightly shifts -Reconciliation of financials, collection and organization of reports, front desk guest services -Efficient detailing of rooms providing excellence in maid service, linen changes, nightly turn down and laundry -Preparation of continental breakfast and serving and greeting hotel guests -Always ensure our guests’ needs are met in a professional and friendly manner Show less



DiveWithMia

• United Kingdom

• PADI Scuba Instructor

  • 2011 - 2014

  I provide private PADI Scuba Dive certifications and tours in partnership with local dive businesses in each area that I live. I provide private PADI Scuba Dive certifications and tours in partnership with local dive businesses in each area that I live.



Brentwood Bay Resort & Spa

• Marina & Eco-Adventure Centre Supervisor

  • Jun 2013 - Oct 2013

  Brentwood Bay Resort and Spa is a luxury boutique resort with 32 rooms and rated in the Top 10 Resorts in Canada by Condé Nast Traveler Magazine -Full-time seasonal position to manage moorage reservations including yacht club events -Supervise dockhands as well as assist with boat docking -Prepare and provide kayak, SUP and canoe rental briefings -Sales and booking of Eco-Cruising boat cruises -Responsible for all financials related to the marina including POS transactions and daily opening/closing duties Show less



Aqua Cat Cruises

• United States
• Maritime Transportation
• 1 - 100 Employee

• PADI Scuba Instructor, Deckhand, Stew

  • Apr 2012 - Apr 2013

  The Aqua Cat is a 103ft luxury scuba dive charter yacht that hosts an average of 22 passengers weekly and offers 5 dives a day throughout The Exumas and Eleuthera islands in The Bahamas. Stew (House Mouse/Sous-Chef) -Assist the Chef in preparing meals for the day as needed, including a variety of sandwiches, daily fruit platter, salads etc. -Set-up the dining room for breakfast, lunch, dinner, and evening -Serve wine, cocktails, and beer during dinner -Bus tables during each meal time and wash and sanitize dishes -Re-stock dry food and drink supplies in the galley and main salon on a regular basis -Sweep, tidy main salon daily, including head; mopping twice weekly -Prepare all 11 passenger cabins on a daily basis including making beds, cleaning the heads, vacuuming and routine maintenance such as cleaning A/C vents, shower curtains -Laundry and folding of towels for passenger cabin and dive deck use -Laundry of table cloths and napkins for the main salon Deckhand duties -Locating, picking up, and tying off to mooring lines using both a bow and bridle method -Preparing, setting, and securing anchorage -Throwing and retrieving lines during docking -Setting up fenders and gangway -Scrub the deck and wash the sides of the boat and windows -Perform watches during dives -Drive the rescue dinghy to pick up divers -Effective communication via radio with crew members and captain Divemaster/Instructor -Provide thorough briefings of dive sites highlighting points of interest as well as safety features -Assist divers into their equipment and guide them to exits, passing cameras to divers and ensuring a safe entry -Lead groups of certified divers on underwater tours -Act as Videographer, Photographer or Sales and Account keeper for passengers to sell souvenir t-shirts, caps, fleeces; track item sales, rentals, and other boutique purchases and settle accounts in cash and credit. Proficiently use MS Excel to document the weekly accounting with 100% consistent accuracy Show less



Kiteboarding 4 Girls (KB4girls)

• Administrative Assistant

  • Jan 2012 - Jun 2012

  I support founder and 9x World Champion Kitesurfer, Kristin Boese in delivering the mission and objectives of her foundation, KB4girls (Kiteboarding 4 Girls). I provide administrative support through replying to emails, coordinating applications for the Chapter program, updating the website and managing the online forum and social media sites. This is a 10hr/week position. I support founder and 9x World Champion Kitesurfer, Kristin Boese in delivering the mission and objectives of her foundation, KB4girls (Kiteboarding 4 Girls). I provide administrative support through replying to emails, coordinating applications for the Chapter program, updating the website and managing the online forum and social media sites. This is a 10hr/week position.



Laurel Eastman Kiteboarding - LEK

• Dominican Republic
• Spectator Sports
• 1 - 100 Employee

• Guest Services Manager

  • Feb 2011 - Feb 2012

  Laurel Eastman Kiteboarding is a kiteboarding school and retail shop on the beach. I provided superior Guest Services, Sales of lessons, retail and kiteboarding equipment, as well as extensive operational systems. Including setting up and training staff on Point of Sale computer software, Inventory ordering and stocking, Payroll of 10-20 staff, Sales and Marketing planning, Hiring and Training of staff, Consulting on local non-profit charity projects associated with the school. I continue to provide Consulting services to the school on an as need basis. Show less



Northern Coast Diving

• Dominican Republic
• Recreational Facilities
• 1 - 100 Employee

• PADI Scuba Instructor (including Sales, Administration)

  • May 2010 - Feb 2011

  Northern Coast Diving is the longest standing and largest dive operator and retail shop on the north coast of the Dominican Republic. I provided PADI Scuba Dive certification lessons and underwater tours to tourists. In addition, I re-organized and updated the retail shop, which increased sales significantly. Took charge of inventory ordering and budgets of PADI supplies and sales items relating to the sales data. Created new Sales and Marketing programs and re-designed sales materials with remarkable results. Managed daily operations and scheduling of dive lessons, tours, and staffing. Show less



Dressel Divers Club International

• PADI Scuba Instructor

  • Apr 2009 - Dec 2009

  Dressel Divers is the leading PADI Instructor Development Centre in the Dominican Republic offering training and employment internships in the dive industry. They are based out of the all-inclusive 5 Star Iberostar hotel chain in the Dominican Republic, Jamaica, and Mexico. I provided PADI dive certifications as well as underwater tours and leading of day excursions. Twice a day, I offered free "try-a-dive" opportunities in the hotel pools to hotel guests and selling certifications, courses, and excursions successfully. Show less



ACCES Employment

• Canada
• Non-profit Organizations
• 200 - 300 Employee

• Project Manager

  • 2007 - 2009

  ACCES Employment is a non-profit, government funded organization in Toronto whose mission is to support new immigrants and refugees in their integration into the labour market in Canada. I was hired to manage the Engineering Connections project. My responsibilities included: -Management of program development and schedule across 3 locations -Working with consultants in the development of curriculum and content of program -Report writing - monthly, yearly -Planning and budgeting for office needs, monthly, quarterly, yearly -Ordering of supplies, and maintaining inventory lists -Thorough and detail – oriented accounting practices -Prioritizing tasks to ensure deadlines are met -Review and draft professional correspondence -Set-up, established and maintained user-friendly standard operating procedures -Good at trouble-shooting and finding solutions quickly and effectively -Scheduling for guest and staff activities -Event planning and organizing -Coordinate meetings, activities, and events -Always friendly and professional -Pleasant telephone manner -Engaging presentation style -Display positive and professional image -Computer skills with proficiency in: MS Word, Excel, PowerPoint, Publisher, Outlook -Some exposure to QuickBooks with the ability to learn new software quickly Show less



Catholic Crosscultural Services

• Canada
• Non-profit Organization Management
• 100 - 200 Employee

• Project Coordinator

  • 2005 - 2007

  Enhanced Language Training (ELT) for Healthcare and Childcare Program Funder: Citizenship and Immigration Canada -Coordinated the development, delivery, and evaluation of an advanced language training program to prepare internationally trained health and childcare workers to integrate into the workplace -Managed and supervised a team of 3 staff of the ELT program (Assistant, Instructor, and Curriculum Developer) -Coordinated the development of the curriculum by hiring and directing a curriculum developer, arranging for professional input, and establishing procedures of program evaluation by participants -Lead the recruitment, assessment, and case managed the participants in the program -Re-designed and formalized the agency’s volunteer program and managed 10-15 volunteers within the ELT program itself to assist in resource development and participant follow up -Networked with healthcare and childcare organizations, regulatory associations, and key individuals to participate as speakers in the program and to arrange for placements Show less



Multicultural Council of Windsor & Essex County

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Pilot Project Coordinator

  • 2004 - 2005

  Life Skill Support Program for Refugees Funder: Citizenship and Immigration Canada In partnership with The Windsor-Essex County Family YMCA -Developed the Life Skill Support program to address the needs of newly-arrived high need Government Assisted Refugees -Developed the training program and then coordinated and trained Life Skill Workers to teach basic life skills to referred clients -Worked between the Resettlement Assistant Program and Immigrant Settlement and Adaptation Program to ensure clients were receiving the services they required Show less