Mia Shang
Linguist & Consultant at Gap International- Claim this Profile
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Spanish Professional working proficiency
Topline Score
Bio
Credentials
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SEO Foundations
LinkedInNov, 2023- Sep, 2024 -
UX Foundations: Content Strategy
LinkedInNov, 2023- Sep, 2024 -
UX Foundations: Research
LinkedInNov, 2023- Sep, 2024 -
CITI Responsible Conduct of Research (NC State University)
CITI ProgramJul, 2021- Sep, 2024
Experience
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Gap International
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Business Consulting and Services
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100 - 200 Employee
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Linguist & Consultant
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Jul 2022 - Present
· Consult and project manage client initiatives online, hybrid, and on-site for Fortune 1000 companies across industries to cause a shift in thinking and transform their businesses · Refine and innovate consulting methodology through annotation, review, and analysis of linguistic and paralinguistic features in client interviews to improve client experience · Report and discuss research findings with the C-team to incorporate them into conference design and development and internal… Show more · Consult and project manage client initiatives online, hybrid, and on-site for Fortune 1000 companies across industries to cause a shift in thinking and transform their businesses · Refine and innovate consulting methodology through annotation, review, and analysis of linguistic and paralinguistic features in client interviews to improve client experience · Report and discuss research findings with the C-team to incorporate them into conference design and development and internal company-wide training of 80+ consultants · Ideated and executed novel research-based activity for 160+ hybrid participants at the 2023 Leveraging Genius Conference, Gap International’s annual leadership conference for business executives · Collaborate with sales team to research potential Fortune 1000 clients, strategize sales approach, and contact potential clients through various medium (email, cold-calling, LinkedIn, etc.) Show less · Consult and project manage client initiatives online, hybrid, and on-site for Fortune 1000 companies across industries to cause a shift in thinking and transform their businesses · Refine and innovate consulting methodology through annotation, review, and analysis of linguistic and paralinguistic features in client interviews to improve client experience · Report and discuss research findings with the C-team to incorporate them into conference design and development and internal… Show more · Consult and project manage client initiatives online, hybrid, and on-site for Fortune 1000 companies across industries to cause a shift in thinking and transform their businesses · Refine and innovate consulting methodology through annotation, review, and analysis of linguistic and paralinguistic features in client interviews to improve client experience · Report and discuss research findings with the C-team to incorporate them into conference design and development and internal company-wide training of 80+ consultants · Ideated and executed novel research-based activity for 160+ hybrid participants at the 2023 Leveraging Genius Conference, Gap International’s annual leadership conference for business executives · Collaborate with sales team to research potential Fortune 1000 clients, strategize sales approach, and contact potential clients through various medium (email, cold-calling, LinkedIn, etc.) Show less
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Project Leader, Voices of Chatham
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Jun 2019 - Jun 2022
· Co-founded and managed the research project in coordination with Dr. Walt Wolfram and the Chatham County Historical Association to document language change in Chatham County and provide the community an oral history · Collected data on-site in Chatham County (75+ sociolinguistic field interviews), extracted oral history excerpts, and managed other graduate students in research tasks (data collection, transcription, oral history extraction, etc.) · Measured and analyzed Southern… Show more · Co-founded and managed the research project in coordination with Dr. Walt Wolfram and the Chatham County Historical Association to document language change in Chatham County and provide the community an oral history · Collected data on-site in Chatham County (75+ sociolinguistic field interviews), extracted oral history excerpts, and managed other graduate students in research tasks (data collection, transcription, oral history extraction, etc.) · Measured and analyzed Southern phonetic/phonological variables (/ai/ and post-vocalic /r/) across White and Black speakers (820 tokens) and the morphosyntactic variable (-ING) among Black, White, and Hispanic speakers (820 tokens) Show less · Co-founded and managed the research project in coordination with Dr. Walt Wolfram and the Chatham County Historical Association to document language change in Chatham County and provide the community an oral history · Collected data on-site in Chatham County (75+ sociolinguistic field interviews), extracted oral history excerpts, and managed other graduate students in research tasks (data collection, transcription, oral history extraction, etc.) · Measured and analyzed Southern… Show more · Co-founded and managed the research project in coordination with Dr. Walt Wolfram and the Chatham County Historical Association to document language change in Chatham County and provide the community an oral history · Collected data on-site in Chatham County (75+ sociolinguistic field interviews), extracted oral history excerpts, and managed other graduate students in research tasks (data collection, transcription, oral history extraction, etc.) · Measured and analyzed Southern phonetic/phonological variables (/ai/ and post-vocalic /r/) across White and Black speakers (820 tokens) and the morphosyntactic variable (-ING) among Black, White, and Hispanic speakers (820 tokens) Show less
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North Carolina State University
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United States
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Higher Education
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700 & Above Employee
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Graduate Teaching Assistant
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Aug 2020 - May 2022
· · Designed class structure and produced course materials, such as syllabus, online course page, and assignment sheets · Instructed 19 first-year students on-site (both semesters) through writing workshops, class discussions, and one-on-one conferences to teach key academic writing skills across genres and disciplines
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Language Diversity Ambassador
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Aug 2020 - May 2022
· Launched and designed the infographic initiative to educate broad public audiences on diverse language varieties, such as Black American Sign Language, the Ocracoke Brogue, and Lumbee English · Developed strategy to disseminate infographics online by leveraging digital trends and social media platforms; evaluated the initiative’s impact and extent of public engagement with digital analytics data (e.g. Facebook) · Delivered interactive presentations on linguistic diversity to first-year… Show more · Launched and designed the infographic initiative to educate broad public audiences on diverse language varieties, such as Black American Sign Language, the Ocracoke Brogue, and Lumbee English · Developed strategy to disseminate infographics online by leveraging digital trends and social media platforms; evaluated the initiative’s impact and extent of public engagement with digital analytics data (e.g. Facebook) · Delivered interactive presentations on linguistic diversity to first-year writing classes and other campus organizations
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Education
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2016 - 2019
University of North Carolina at Chapel Hill
Bachelor of Arts - BA, Linguistics, Anthropology, Hispanic Studies Minor -
2020 - 2022
North Carolina State University
Master's degree, English/Linguistics -
2019 - 2019
Universidad de Sevilla
Anthropology, A
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