Mia Papania

Client Success Manager at London Speech Workshop
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Contact Information
Location
London, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Client Success Manager
      • Jun 2022 - Present

      10 years experience in the city, working as a consultant in finance, and 7 years running my own successful start-up have taught me, first-hand, how critical communication is to success, our connections with others, and our happiness! I love speaking with people from a broad range of diverse backgrounds and seeing how London Speech Workshop can empower them to communicate authentically and confidently and help tap into their true potential to be the very best communicators they can be. 10 years experience in the city, working as a consultant in finance, and 7 years running my own successful start-up have taught me, first-hand, how critical communication is to success, our connections with others, and our happiness! I love speaking with people from a broad range of diverse backgrounds and seeing how London Speech Workshop can empower them to communicate authentically and confidently and help tap into their true potential to be the very best communicators they can be.

    • United States
    • Retail
    • 1 - 100 Employee
    • Client Advisor & Sales Representative
      • Apr 2021 - Aug 2021

      Apples and Pears is an online facebook group for Women (predominantly 40+) that wish to make lasting health transformations. My role was to monitor the facebook group and respond to comments and enquiries as well as create meaningful conversations with prospective clients and hold discovery calls with them to better understand their requirements and circumstances to identify and assist high quality leads for the Elite programme. Apples and Pears is an online facebook group for Women (predominantly 40+) that wish to make lasting health transformations. My role was to monitor the facebook group and respond to comments and enquiries as well as create meaningful conversations with prospective clients and hold discovery calls with them to better understand their requirements and circumstances to identify and assist high quality leads for the Elite programme.

    • Australia
    • Consumer Services
    • Director
      • Jan 2010 - Jan 2019

      Happy Spaces was an online gallery (www.happyspaces.co.uk) which commissioned, produced and sold wall art to decorate children’s bedrooms. I was responsible for founding, establishing and running the business day to day together with one other business partner. Our art was sold online as well as directly to retailers, some of which included John Lewis, Amazon, Paperchase and Great Little Trading Company. Happy Spaces was an online gallery (www.happyspaces.co.uk) which commissioned, produced and sold wall art to decorate children’s bedrooms. I was responsible for founding, establishing and running the business day to day together with one other business partner. Our art was sold online as well as directly to retailers, some of which included John Lewis, Amazon, Paperchase and Great Little Trading Company.

    • Professional Services
    • 700 & Above Employee
    • Manager
      • Jan 2004 - Dec 2009

      I worked as a Manager for the Performance Improvement Consulting arm of PricewaterhouseCoopers in London for 6 years. The projects I undertook were focused on a wide range of clients within the financial services industry. My areas of expertise included: Anti-Money Laundering (AML), IT Risk, Process design and Implementation, Information Security and Systems Selection and Implementation.

    • Executive
      • Jan 2001 - Dec 2003

      I worked as an Executive for the Technology and IT Audit arm of PricewaterhouseCoopers in South Africa for 3 years. I worked on a number of projects in IT security, IT Risk, IT Strategy and IT Controls for a wide range of clients in the financial, mining and utilities industries.

Education

  • University of Johannesburg
    B.Com (Hons) Informatics Cum Laude, Informatics
    2000 - 2000
  • University of Johannesburg
    Bachelor of Commerce - BCom, Information Technology
    1997 - 1999

Community

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