Product Specialist

• Apr 2023 - Present

Support Specialist

• Jun 2022 - Mar 2023

Sales Consultant

• Jan 2019 - May 2022

Outbound Sales Consultant • New business development and cold calling, retain and grow existing business. • Achieve Sales Targets. • Structure weekly call planner and report progress with new business development. • Retain and grow new and existing customer base in assigned markets. • Positively contribute to customer administration systems. • Adhere to all Company policies, procedures and business ethics codes. • Attend monthly Sales meetings. • Maintain good working relationship with customers and staff. • Team player. • Handle outgoing sales calls in accordance with predetermined campaigns and targets. • Telephonically guide customers through the product offering, pricing, terms and conditions. • Provide accurate and efficient quotation/s to customers. • Maintain an agreed quote to sale ratio. • Manage all allocated leads. • Maintaining a 90% QA average on all calls. • Accurately and efficiently capture all customer data. Show less

Sales Consultant

• Feb 2018 - Dec 2018

Inbound sales consultant • Memorized scripts to achieve easy conversational flow in interactions with potential customers. • Selling various short-term products telephonically • Achievement of sales targets and objectives (individual and team) • Adherence to quality and compliance processes • Resolve complaints and objections • Building and maintaining good client relationships • Treating Customers fairly • Administration (uploading sales to relevant dashboards) Inbound sales consultant • Memorized scripts to achieve easy conversational flow in interactions with potential customers. • Selling various short-term products telephonically • Achievement of sales targets and objectives (individual and team) • Adherence to quality and compliance processes • Resolve complaints and objections • Building and maintaining good client relationships • Treating Customers fairly • Administration (uploading sales to relevant dashboards)

Store Clerk

• Jun 2016 - Dec 2017

• Greeting and interacting with new and regular guests in a genuine manner and suggests products that compliment purchase • Ringing up guests on cash register • Balance cash and inventory transactions. • Provide prompt, efficient, and courteous service. • Resolve and when necessary escalates guest complaints. • Foster positive and professional relationships with co-workers and guests • Stock shelves and takes inventory on shelf items. • Signing off on vendor deliveries. • Update prices • Assist management with building a shift sheet for employees Show less