Experience

HGEM

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Implementation Coordinator

  • Apr 2022 - Present

• Client Support Coordinator

  • Oct 2019 - Apr 2022

• Mystery guest advisor

  • Feb 2019 - Oct 2019

  I check the quality of reports completed by our mystery guests' before sending them to the client. I have a close working relationship with the account managers to ensure that all reports adhere to the requirements set by their clients. I obtain a trusting relationship with the mystery guests', to ensure they are supported throughout their dines and any queries that may occur.



Hale and Hearty

• Food & Beverages

• Food And Beverage Assistant

  • Jan 2018 - Sep 2018

  Building relationships with customers while working in a fast pace busy environment. Working on the till, making smoothies and communicating well with staff to ensure a smooth service. Building relationships with customers while working in a fast pace busy environment. Working on the till, making smoothies and communicating well with staff to ensure a smooth service.



Thermae Bath Spa

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Food And Beverage Assistant

  • Mar 2015 - Jun 2017

  Working between running food, bar work, front of house and host desk. Organising customer bookings and walk ins and planning ahead during busy times and set booking times. Communicating effectively with kitchen staff on the floor above as well as all other departments within the spa when necessary. Opening and closing the restaurant within the allocated time frame. Working between running food, bar work, front of house and host desk. Organising customer bookings and walk ins and planning ahead during busy times and set booking times. Communicating effectively with kitchen staff on the floor above as well as all other departments within the spa when necessary. Opening and closing the restaurant within the allocated time frame.


Gilbies Bar and Bistro
• United Kingdom
• Advertising Services
• 1 - 100 Employee
• Waitress

  • Apr 2013 - Jul 2015