Mia Higgins, SHRM-CP

Human Resources Generalist, Operations at General Board of Global Ministries
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta, Georgia, United States, GE

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Credentials

  • SHRM - Certified Professional (SHRM-CP)
    SHRM
    Mar, 2022
    - Nov, 2024
  • SHRM Certified Professional (SHRM-CP)
    SHRM
    Mar, 2022
    - Nov, 2024
  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Nov, 2024

Experience

    • United States
    • Religious Institutions
    • 200 - 300 Employee
    • Human Resources Generalist, Operations
      • Mar 2021 - Present

    • Human Resources Specialist
      • Mar 2020 - Present

    • Talent Management Associate
      • Jul 2018 - Present

      - Assist with Curriculum Development, training event logistics and hosting of live in-person training - Act as the administrator for the online learning system including setting up registration pages for courses - Create accounts for new users, terminating accounts of staff who leave the organization - Assisted with implementation of two new online learning /compliance systems and trained as primary administrator for both systems - Led relaunch of learning program… Show more - Assist with Curriculum Development, training event logistics and hosting of live in-person training - Act as the administrator for the online learning system including setting up registration pages for courses - Create accounts for new users, terminating accounts of staff who leave the organization - Assisted with implementation of two new online learning /compliance systems and trained as primary administrator for both systems - Led relaunch of learning program through small group meetings, rallies and special events - Participated in calls with vendor creating customized discrimination prevention training. - Created new professional development curriculum for staff and led live experiential workshops. - Developed team building resources through use of external facilitators and “homegrown” activities - Run reports of user utilization and adding new content to system - Provide user support for online learning system including issues related to accessing courses and identifying relevant material - Provide tech support for webinars held by the Learning and Leadership Development sub unit including sending webinar invites - Function as co-facilitator for webinars and troubleshooting user issues - Create and lead trainings - Handle registration for in-person trainings - HR Acuity Investigations Database Administrator - Act as administrator for HR Acuity database ensuring all case records are kept up to date and compliant with established investigative protocols - Follow up as needed with individuals reporting concerns - Work with those conducting investigations to enter all relevant information and documents into the case files - Monitor HR Acuity dashboard and run periodic reports to track trends

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Account Manager
      • Nov 2016 - Jul 2018

      --Works as part of Staffing Team to lead full cycle recruitment processes, including partnering with hiring managers, developing and executing a targeted sourcing strategy, identifying, assessing & recommending qualified candidates all while facilitating the interview process and the offer process. -- Source resumes and create announcements for open job positions to select best qualified candidates by using websites such as Monster, Zip Recruiter, and Career Builder. -- Address… Show more --Works as part of Staffing Team to lead full cycle recruitment processes, including partnering with hiring managers, developing and executing a targeted sourcing strategy, identifying, assessing & recommending qualified candidates all while facilitating the interview process and the offer process. -- Source resumes and create announcements for open job positions to select best qualified candidates by using websites such as Monster, Zip Recruiter, and Career Builder. -- Address questions from my agency and client regarding current employment opportunities and application status. -- Follow up with clients to evaluate contingent employees performance and client satisfaction. -- Utilize Office 365 and Taleo to coordinate appointments with executive level staff members. --Brief HR department on weekly recruiting report, showing all vacancies within the organization and status of each. --Established professional relationships with clients including HR managers, executive directors, and other personnel by holding client engagement meetings. -- Provide assistance to hiring managers through contingent employees assignments . Offer the manager support to achieve the required results quickly and in line with the organizations ethics and employment policies. -- Generating high volume/high quality pipeline of candidates for Supervisor, Management and entry-level positions for a diverse workforce. -- Overseeing contingent employees performance evaluations throughout assignments as well as managing time sheet and expense submissions on a weekly basis for 20 contingent employees. -- Organize Learning and Leadership Development projects. Show less --Works as part of Staffing Team to lead full cycle recruitment processes, including partnering with hiring managers, developing and executing a targeted sourcing strategy, identifying, assessing & recommending qualified candidates all while facilitating the interview process and the offer process. -- Source resumes and create announcements for open job positions to select best qualified candidates by using websites such as Monster, Zip Recruiter, and Career Builder. -- Address… Show more --Works as part of Staffing Team to lead full cycle recruitment processes, including partnering with hiring managers, developing and executing a targeted sourcing strategy, identifying, assessing & recommending qualified candidates all while facilitating the interview process and the offer process. -- Source resumes and create announcements for open job positions to select best qualified candidates by using websites such as Monster, Zip Recruiter, and Career Builder. -- Address questions from my agency and client regarding current employment opportunities and application status. -- Follow up with clients to evaluate contingent employees performance and client satisfaction. -- Utilize Office 365 and Taleo to coordinate appointments with executive level staff members. --Brief HR department on weekly recruiting report, showing all vacancies within the organization and status of each. --Established professional relationships with clients including HR managers, executive directors, and other personnel by holding client engagement meetings. -- Provide assistance to hiring managers through contingent employees assignments . Offer the manager support to achieve the required results quickly and in line with the organizations ethics and employment policies. -- Generating high volume/high quality pipeline of candidates for Supervisor, Management and entry-level positions for a diverse workforce. -- Overseeing contingent employees performance evaluations throughout assignments as well as managing time sheet and expense submissions on a weekly basis for 20 contingent employees. -- Organize Learning and Leadership Development projects. Show less

Education

  • University of Illinois at Urbana-Champaign
    Master's Certificate, Instructional Design
    2019 - 2019
  • Penn State University
    Bachelor of Science (B.S.), Communication Science and Disorders
    2009 - 2013

Community

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