Experience

Medtronic
• United States
• Medical Equipment Manufacturing
• 700 & Above Employee
• Technical Writer

  • Jun 2021 - Present

Bright Health
• United States
• Hospitals and Health Care
• 400 - 500 Employee
• Technical Writer

  • 2019 - Mar 2022


UnitedHealth Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Technical Writer

  • Mar 2016 - May 2019

  Wrote full-service help center documentation for a claims adjudication platform. I specialized in provider reimbursement and contracts, a declarative-logic engine, and ran the Optum Cirrus Wikipedia. Wrote full-service help center documentation for a claims adjudication platform. I specialized in provider reimbursement and contracts, a declarative-logic engine, and ran the Optum Cirrus Wikipedia.


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• United States
• Restaurants
• 1 - 100 Employee
• Freelance Writer

  • Aug 2015 - Mar 2016


University of Minnesota Office for Technology Commercialization (OTC)

• Student Writer-Life Sciences Business Unit

  • Apr 2014 - Jun 2015

  Writing technology descriptions for OTC marketing website and search engine optimization, writing non-confidential technology summaries, aiding in market research, analyzing business cases for new technologies, identifying candidate companies and contacts, analyzing business terms of license agreements. Writing technology descriptions for OTC marketing website and search engine optimization, writing non-confidential technology summaries, aiding in market research, analyzing business cases for new technologies, identifying candidate companies and contacts, analyzing business terms of license agreements.



ANN INC.

• United States
• Hospitals and Health Care

• Sales Associate

  • Feb 2011 - May 2014

  Built client relationships, provided genuine and inviting customer service and relations, used a POS system and handled cash, organized and replenished merchandise, styled dress forms and set up visual displays, and fulfilled online orders. Built client relationships, provided genuine and inviting customer service and relations, used a POS system and handled cash, organized and replenished merchandise, styled dress forms and set up visual displays, and fulfilled online orders.



Private Client

• United Kingdom
• Financial Services

• Child Caretaker

  • Jun 2012 - Aug 2013

  Cared for two boys, age three and five. Prepared meals and fed children, maintained household cleanliness, organized engaging activities, managed behaviors and provided age-appropriate discipline, and assisted with bathing and dressing. Cared for two boys, age three and five. Prepared meals and fed children, maintained household cleanliness, organized engaging activities, managed behaviors and provided age-appropriate discipline, and assisted with bathing and dressing.



OfficeMax

• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2009 - Feb 2011

  Provided customer service, organized and replenished merchandise, used a POS system and handled cash, and maintained store cleanliness. Provided customer service, organized and replenished merchandise, used a POS system and handled cash, and maintained store cleanliness.