Experience

Platinum Management

• Real Estate
• 1 - 100 Employee

• Assistant Association Manger

  • Oct 2021 - Present

  • Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community. • Direct contact/communication with association members, contractors, engineers, and real estate professionals. • Assist with all resident correspondence with regards to violations, request for community forms, general payment questions, ACC requests, reservation details, etc. • Set up files for new associations as assigned and maintain association files per standard office procedures. • File association documents and keep accurate records, as well as maintaining the official records for the association. • Assist the Portfolio Manager in organizing, scheduling, and conducting board meetings, annual meetings, and community events. • Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association’s bylaw notice requirements. • Prepare and fulfill the New Board Member Packets. Show less



Tucson Jewish Community Center

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Membership Relations Associate

  • Apr 2021 - Feb 2022

  • Serves as primary and initial contact for customer service related calls, fielding questions, issues, etc. • Coordinates monthly renewal letters, emails, and other membership related communications. • Coordinates the scheduling of membership engagement sessions. • Generates reports for insight into membership engagement. • Responsible for data quality, ensuring contact information and critical data points are kept up-to-date. • Maintains accurate records for reports of membership activities. • Administers the relationship side of the membership database, updating contact information, processing dues and renewal cycles and supports the VP of Finance on issues pertaining to membership dues. Show less



Amazon Fullfilment Center

• United States
• Retail
• 100 - 200 Employee

• Warehouse Fulfillment Associate

  • Sep 2020 - May 2021

  • Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment. • Supported current production needs by moving items between equipment, conveyors and staging areas. • Maintained compliance with company safety policies and called violations to attention of management. • Removed items from shelves or storage bins and scanned tags. • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service. • Operated frequency scanners to track shipment progression and input data into shipping system. • Pre-assembled containers to be easily selected by packing associates. Show less



CATO FASHIONS

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Jul 2017 - Dec 2019

  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. • Processed payments for credit and debit cards and returned proper change for cash transactions. • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates. • Met or surpassed business targets regularly through employee engagement and forward-thinking planning. • Supervised and evaluated staff of seven, including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement. • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. • Promoted professional growth and facilitated talent development of each associate to drive performance excellence. Show less



AMERICAN EAGLE OUTFITTERS INC.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jul 2019 - Nov 2019

  • Balanced and organized cash register by handling cash, counting change and storing coupons. • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. • Greeted customers, helped locate merchandise and suggested suitable options. • Engaged with customers to effectively build rapport and lasting relationships. • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns. Show less