Experience

Apex Harmony Lodge

• Singapore
• Hospitals and Health Care
• 1 - 100 Employee

• Case Coordinator

  • Jan 2015 - Present

• Case Coordinator

  • Jan 2015 - Present

  1) Running Home Support Programme together with a Social Worker to support highly-stressed family caregivers through psycho-education, coaching, emotional support and developing strategies to manage behaviours of the elderly2) Successfully reduced stress level of all family caregivers in Home Support Programme from high stress to moderate/low stress (Zarit Burden Interview)3) Processing application for Nursing Home and Dementia Day Care Centre (DDCC)4) Conducting various assessments for Person with Dementia (PWD) and family members (i.e., interRAI, Bradford Wellbeing Profiling Tool, PAL assessment, Mini-Mental State Examination, etc.)5) Mobilising government and community resources to support PWD and family members6) Kickstarting Individualised Care Plan for Day Care Elders and Nursing Home Residents7) 6-monthly review of Individualised Care Plan of Residents together with Nursing Team8) Advocating ACP and facilitating ACP discussions with family members of the elderly 9) Hand-holding newly trained ACP Facilitators in ACP discussion to get certification Show less

• Acting Day Care Manager

  • Jan 2016 - Jul 2017

  1) Managed daily operation of DDCC and staff matters2) Writing of SOP to assure quality care is provided and compliance with MOH standard3) Passed MOH Licensing Audit for Dementia Day Care Centre with a 2-year license in 2015 and 20174) Handled walk-in and phone enquiries5) Oversee Individualized Care Plans of Day Care Elders and facilitated the development and monitoring of care goals and strategies6) Developed yearly Action Plan for Day Care unit and implemented the strategies to achieve the vision7) Coaching and Mentoring of Day Care staff Show less



Lembaga Kaunselor Malaysia

• Registered Counselor (KB,PA)

  • Feb 2015 - Present



INSTITUT JANTUNG NEGARA

• Malaysia
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Counsellor (Intern)

  • Feb 2014 - Jun 2014