Marco Machado

Service Delivery Manager at NORDICA - Grupo ITG
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Contact Information
us****@****om
(386) 825-5501
Location
Rio de Janeiro, Rio de Janeiro, Brazil, BR
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency
  • French Elementary proficiency
  • Portuguese Native or bilingual proficiency

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Bio

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Credentials

  • AWS Partner: Accreditation (Business)
    Amazon Web Services (AWS)
    Aug, 2022
    - Oct, 2024
  • AWS Partner: Accreditation (Technical)
    Amazon Web Services (AWS)
    Aug, 2022
    - Oct, 2024

Experience

  • NORDICA - Grupo ITG
    • Service Delivery Manager
      • Sep 2021 - Present

      Working as a Service Delivery Manager, my focus is to keep my team happy and motivated, and my goal is to be a good leader, delivering quality-driven solutions to help my clients on their daily routine, ensuring that all best practices have been applied, all apps have been properly documented and all requirements have been fulfilled.

    • BI Specialist
      • Jul 2015 - Oct 2021

      Responsible for mostly Pharma applications for major clients like GlaxoSmithKline and Novartis, Technical Leader and Senior Consultant always allocated within one of our clients. I work with BI tools such as Power BI, QlikSense and Qlikview, as well as SQL and Teradata Databases, Governance Strucures and Architecture, QMC Configuration, QlikServer, SCRUM, Kanban and ETL.

  • DuoTarget Communications and IT
    • IT Project Manager
      • May 2014 - Jun 2015

      As one of the owners of this company, my job was to manage all IT Projects, mostly for US clients. Also did a little programming on PHP for one of our US based clients. Worked closely with UX experience and paid platforms, marketing and team management tools. As one of the owners of this company, my job was to manage all IT Projects, mostly for US clients. Also did a little programming on PHP for one of our US based clients. Worked closely with UX experience and paid platforms, marketing and team management tools.

  • Chemtech
    • Brazil
    • Oil and Gas
    • 200 - 300 Employee
    • Software Developer
      • Nov 2013 - May 2014

      Worked with Java applications, having contact with all previous tools and also XML. My job was to develop Java applications for machinery used on oil platforms. Worked with Java applications, having contact with all previous tools and also XML. My job was to develop Java applications for machinery used on oil platforms.

  • Gávea Investimentos
    • Brazil
    • Investment Management
    • 1 - 100 Employee
    • Software Development Intern
      • Feb 2013 - Jun 2013

      Worked as a Software Development Intern, focused on C# applications, having contact with MVVM and MVC 3 and 4, WPF, Entity Framework, Linq, CSS, HTML and SQL Databases. Worked as a Software Development Intern, focused on C# applications, having contact with MVVM and MVC 3 and 4, WPF, Entity Framework, Linq, CSS, HTML and SQL Databases.

  • ANBIMA
    • Brazil
    • Financial Services
    • 400 - 500 Employee
    • Software Development Intern
      • Jan 2012 - Dec 2012

      Worked with Java applications on Eclipse, having contact with MAVEN, SQL databases, test-oriented programming(Selenium Web Driver), JBoss, JSE, JEE, JSF, RichFaces, JUnit, Seam Framework, Javascript and jQuery. Worked with Java applications on Eclipse, having contact with MAVEN, SQL databases, test-oriented programming(Selenium Web Driver), JBoss, JSE, JEE, JSF, RichFaces, JUnit, Seam Framework, Javascript and jQuery.

Education

  • Instituto Infnet
    Bacharelado, Gestão de Sistemas de Informação

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