Experience

Zoughaib & Sons

• Lebanon
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Senior Diamond & Jewelry Consultant / Sales Manager

  • Oct 2014 - Present

  Senior Diamond Consultant / Sales– October 2014 - PresentZoughaib & Sons, Saida- Lebanon• Primary responsibilities include supporting & managing the Zoughaib Saida-Branch. • Communicate effectively to keep top management updated on work status, issues, and concerns.• Supervises work shifts in absence of store management• Responsible for increasing sales volumes by improvising suitable selling techniques in my branch• Establish, maintain and implement strategies to expand the customer base and inform the trends of market information to the Management.• Train the sales teams to enhance sales accomplishments as per the expectation of the Management and thrive at their best• Address day to day operational needs objectively and effectively to smoothen the frontline sales



Houla Jewelry, Saida- Lebanon

• Fine Jewelry Sales Associate

  • Jan 2010 - Oct 2014

  Fine Jewelry Sales Associate – June 2010 till October 2014Houla Jewelry, Saida- Lebanon• Provided excellent customer service and helped customers to purchase products, ensuring that their needs and preferences were fully met. • Greeted customers and provided beneficial advice and knowledge on different types of jewelry. • Conducted inventory and sales reports and worked with the manager on the improvement of customer experience. • Identified potential business growth opportunities and increased sales by 27% in 2011. • Awarded Employee of the Month twice for performing great work.