Michael Byrne
Account Executive at CleanRiver Recycling Solutions- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Learning Salesforce CPQ
LinkedInApr, 2021- Sep, 2024 -
Global Business of Sports
University of PennsylvaniaAug, 2015- Sep, 2024 -
Red Seal
Ontario College of TradesMay, 2015- Sep, 2024 -
Bill 168 Training
Occupational Health and SafetyOct, 2014- Sep, 2024 -
AODA Training
Government of OntarioSep, 2014- Sep, 2024 -
TRUE Advisor
Green Business Certification, Inc.Dec, 2020- Sep, 2024 -
Basic FST
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Service Excellence
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Smart Serve
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TrainCan Allergen Certificate
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WHMIS Training
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Wine Council of Ontario
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Experience
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CleanRiver Recycling Solutions
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Canada
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Manufacturing
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1 - 100 Employee
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Account Executive
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Dec 2019 - Present
- Represented CleanRiver products and services, starting with a comprehensive understanding of the sustainability & waste diversion goals of our clients' and how our solutions meet their needs- Develop and implement regional support plans through historical trends, data analysis, and current recycling & waste diversion regulations
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Client Care Leader
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May 2021 - Present
- Leadership of the Client Care department, supporting 2 - 3 direct team members - Managing client inquiries via phone, email, online, or in person. Resolving client complaints or quality concerns in a timely manner. - Providing clients with technical assistance on products and services. Ensuring the department upheld the world class client experience expected from CleanRiver Recycling
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Territory Sales Representative
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Jan 2018 - Jun 2019
- Business development and expansion for Eastern GTA including the Durham Region- Day to day management of street sales, working with a broad range of food service establishments- Providing superior customer service in the form of product recommendation, industry knowledge and resources offered by the company - Business development and expansion for Eastern GTA including the Durham Region- Day to day management of street sales, working with a broad range of food service establishments- Providing superior customer service in the form of product recommendation, industry knowledge and resources offered by the company
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Fleming College
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Canada
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Education Management
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700 & Above Employee
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Part-Time Professor
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Jan 2017 - Jan 2019
- Culinary Computer Applications for first semester students- PowerPoint presentation and lesson plan creation- Course content included introductions to; Microsoft Office, professional communication, restaurant operations and POS training - Culinary Computer Applications for first semester students- PowerPoint presentation and lesson plan creation- Course content included introductions to; Microsoft Office, professional communication, restaurant operations and POS training
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A Greener Future
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United Kingdom
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Events Services
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1 - 100 Employee
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Member Board Of Directors
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Nov 2014 - Nov 2018
- Coordinated sales and built brand awareness for the "Zero Waste" kit. - Assisted in the organization of community cleanups and annual flagship events. - Social media support. - Coordinated sales and built brand awareness for the "Zero Waste" kit. - Assisted in the organization of community cleanups and annual flagship events. - Social media support.
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Canada Cutlery
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Canada
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Restaurants
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1 - 100 Employee
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Sales Consultant
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Dec 2015 - Sep 2017
- Managed customer accounts in Canada and the United States.- Recommended product to customers and prospects based on their individual needs. - Increased sales in Canada and the U.S. by more than 10% in year one.- Planned sales trips, business meetings and educational presentations for customers. - Managed customer accounts in Canada and the United States.- Recommended product to customers and prospects based on their individual needs. - Increased sales in Canada and the U.S. by more than 10% in year one.- Planned sales trips, business meetings and educational presentations for customers.
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Tournant
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Apr 2013 - Feb 2015
- Assisted the executive chef with food ordering, inventory and cost controls.- Able to assist on every station in the kitchen as needed.- Gained competencies required for writing the interprovincial red seal. - Assisted the executive chef with food ordering, inventory and cost controls.- Able to assist on every station in the kitchen as needed.- Gained competencies required for writing the interprovincial red seal.
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Burger's Priest
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Canada
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Restaurants
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1 - 100 Employee
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Restaurant Opener - Key Holder
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Jun 2011 - Jun 2014
- Responsible for ordering and inventory control.- Supervised the line and assisted on all stations as needed.- Trained new hires, including crew who were promoted to supervisory positions. - Responsible for ordering and inventory control.- Supervised the line and assisted on all stations as needed.- Trained new hires, including crew who were promoted to supervisory positions.
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McDonald's Canada
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Canada
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Restaurants
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Crew Member
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Jan 2008 - Jul 2011
- Worked in the kitchen for three months as a cook.- Self-taught on all stations after 6 months.- Assisted managers with ordering and inventory. - Worked in the kitchen for three months as a cook.- Self-taught on all stations after 6 months.- Assisted managers with ordering and inventory.
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Education
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2012 - 2014
Fleming College
Culinary Management, Culinary Arts/Chef Training -
2008 - 2012
Danforth Collegiate and Technical Institute
Culinary SHSM, 3.0 GPA
Community
