Metcalf Danielle

Accountant at Odyssey Resorts and Development
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Contact Information
us****@****om
(386) 825-5501
Location
Duluth, Minnesota, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Accountant
      • May 2017 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • BUMIS Tutor
      • Sep 2016 - May 2017

      My responsibilities included tutoring students in Microsoft Excel and Access for the BUMIS 333 class. I helped them understand the components of the programs (mainly Excel) and worked with them on using those components and functions to perform various actions and projects for the class. My responsibilities included tutoring students in Microsoft Excel and Access for the BUMIS 333 class. I helped them understand the components of the programs (mainly Excel) and worked with them on using those components and functions to perform various actions and projects for the class.

  • Trapper's Landing Lodge
    • Walker, Minnesota
    • Front Desk and Audit Intern
      • May 2016 - Sep 2016

      Although I was cross-trained to be able to help out in the various departments (including housekeeping and in the restaurant) the majority of my internship was at the Front Desk. My responsibilities at the desk included answering phones, making reservations, checking guests in, and responding to the guests' questions, concerns, and problems. I was also responsible for doing the daily audit - printing various reports and compiling the daily activity for each department (accommodations… Show more Although I was cross-trained to be able to help out in the various departments (including housekeeping and in the restaurant) the majority of my internship was at the Front Desk. My responsibilities at the desk included answering phones, making reservations, checking guests in, and responding to the guests' questions, concerns, and problems. I was also responsible for doing the daily audit - printing various reports and compiling the daily activity for each department (accommodations, restaurant, pool bar, and marina). In the final days of my internship I was also asked to review/revise the various procedures for the resort and organize all of the information into a set of reference binders for staff to have easier access to the information. http://www.trapperslandinglodge.com/ Show less Although I was cross-trained to be able to help out in the various departments (including housekeeping and in the restaurant) the majority of my internship was at the Front Desk. My responsibilities at the desk included answering phones, making reservations, checking guests in, and responding to the guests' questions, concerns, and problems. I was also responsible for doing the daily audit - printing various reports and compiling the daily activity for each department (accommodations… Show more Although I was cross-trained to be able to help out in the various departments (including housekeeping and in the restaurant) the majority of my internship was at the Front Desk. My responsibilities at the desk included answering phones, making reservations, checking guests in, and responding to the guests' questions, concerns, and problems. I was also responsible for doing the daily audit - printing various reports and compiling the daily activity for each department (accommodations, restaurant, pool bar, and marina). In the final days of my internship I was also asked to review/revise the various procedures for the resort and organize all of the information into a set of reference binders for staff to have easier access to the information. http://www.trapperslandinglodge.com/ Show less

  • East Bay Suites - Odyssey Resorts
    • Grand Marais, Minnesota
    • Front Desk and Housekeeping Intern
      • May 2015 - Sep 2015

      As an intern in housekeeping I was responsible for helping prepare the suites for arriving guests. Most of my internship was spent working at the front desk, answering phones and making reservations as well as responding to guests'​ questions, concerns, and problems. I worked with the rest of the East Bay Suites team to create the best experiences and memories for the guests. http://www.eastbaysuites.com As an intern in housekeeping I was responsible for helping prepare the suites for arriving guests. Most of my internship was spent working at the front desk, answering phones and making reservations as well as responding to guests'​ questions, concerns, and problems. I worked with the rest of the East Bay Suites team to create the best experiences and memories for the guests. http://www.eastbaysuites.com

Education

  • University of Wisconsin-Stout
    Bachelor of Science (B.S.), Hotel, Restaurant, and Tourism Management
    2013 - 2017

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