Production Engineer

• Feb 2023 - Present

Owner / Operator

• Jan 2018 - Present

• Import and sell consumer goods, including office equipment and electronic accessories; conduct consumer insight to determine high-demand products. • Increased sales 23% and profits 34% in 2020, designing sales strategy to achieve business objectives. • Import and sell consumer goods, including office equipment and electronic accessories; conduct consumer insight to determine high-demand products. • Increased sales 23% and profits 34% in 2020, designing sales strategy to achieve business objectives.

Multiline Rep

• Oct 2022 - Mar 2023

The multiline representative is responsible for file handling where the majority of the work is comprised of three or more types of multiline or commercial lines claim. Working on nationwide weather claims. Core products are Auto, recreational vehicles, motorcycles, watercraft and commercial vehicles.

Automotive Claims Adjuster

• Jul 2021 - Oct 2022

Work alongside team of five to determine liability and resolve customer claims regarding property damage and personal injury; gather information from key sources and specialists including police reports, lawyers, engineers, architects, and physicians to compile reports for Claims Examiners.

Operator & Store Manager, Galleria Mall

• Dec 2016 - Jan 2018

• Managed sale and marketing of high-quality canvas art prints in high-traffic retail setting; determined innovative canvas designs using customer feedback, surveys, and industry-trend research. • Increased sales 38.2% and profitability 48% in two years, coaching sales force to achieve revenue goals. • Responded to customer inquiries online, by phone, and in-person professionally and efficiently to promote customer satisfaction and retention. • Managed sale and marketing of high-quality canvas art prints in high-traffic retail setting; determined innovative canvas designs using customer feedback, surveys, and industry-trend research. • Increased sales 38.2% and profitability 48% in two years, coaching sales force to achieve revenue goals. • Responded to customer inquiries online, by phone, and in-person professionally and efficiently to promote customer satisfaction and retention.

Project Management Engineer, Research & Development (R&D)

• Feb 2013 - Aug 2016

• Led cross-functional team of 20 engineers through multi-year R&D automotive projects for industry-leading clients, including Ford and Land Rover. • Maintained full project lifecycle, including design, prototyping, testing, building, and homologation; reported project details and benchmarks to Project Manager. • Analyzed project risks and implemented effective mitigation strategies to enable project completion within time and budget requirements; collaborated with R&D team to develop solutions to project issues. • Spearheaded negotiations with external suppliers to reduce cost of critical project parts, ultimately saving client millions of dollars in materials. • Oversaw two major bus fleet projects valued at $70M and $200M for clientele in Italy and Istanbul. Show less

Project Management Engineer, Research & Development (R&D)

• Feb 2011 - Feb 2013

• Managed cross-functional team of 20 engineers executing R&D automotive projects for multinational clientele, including Ford, Hyundai, Mercedes-Benz, and Honda. • Created clear, direct project plans to organize and motivate project teams; communicated project details and status to Project Manager. • Liaised with designers and mold manufacturers from U.K., South Korea, Portugal, Italy, and Turkey to enhance designs and ensure projects were remaining on track. • Utilized Failure Mode and Effects Analysis (FMEA) in conjunction with project teams to identify and resolve manufacturing issues. • Collaborated with product teams and suppliers in England, Portugal, and Italy to produce plastic injection molds for Ford, a project valued at $3M. • Engaged in several projects, from design to mass production, for major clientele, including minibus interior door panels for Ford and i20 car interior plastic components for Hyundai. • Reduced cost of plastic injection molds 50% by re-negotiating contract with local, Turkish suppliers vs. Portuguese suppliers. Show less