Experience

Mercure Jakarta Simatupang
• Indonesia
• Hospitality
• 1 - 100 Employee
• Executive Housekeeper

  • Jul 2022 - Present

Mercure Jakarta Kota
• Indonesia
• Hospitality
• 1 - 100 Employee
• Executive Housekeeper

  • Nov 2019 - Jul 2022

Mercure Jakarta Sabang
• Indonesia
• Hospitality
• 1 - 100 Employee
• Executive Housekeeper

  • Sep 2016 - Nov 2019

NOVOTEL BANGKA HOTEL & CONVENTION CENTER
• Executive Housekeeper

  • Aug 2013 - Sep 2016


Aston Soll Marina Bangka

• Executive Housekeeper

  • Oct 2012 - Aug 2013

  •Directs the work assignment of supervisory and non-supervisory personnel •Monitors Housekeeping personnel to ensure guests receive prompt and courteous service •Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention •Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry •Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms •Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required •Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary •Follows up on progress of agenda items covered in regular meetings •Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests •Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department •Supervises outside contractors to ensure contractual compliance •Ensures that consumption of guest supplies is under control •Monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests •Works with the other HOD on routine cleaning programs including spring cleans, etc •Delegation of Jobs to AEHK acts on behalf of the Executive Housekeeper in his / her absence as assigned Show less


Novotel Palembang
• Indonesia
• Hospitality
• 1 - 100 Employee
• AEHK

  • Nov 2011 - Oct 2012

Aston MARINA Jakarta
• HK Supervisor

  • Jan 2011 - Nov 2011

Aston Kuta Hotel & Residence
• Indonesia
• Hospitality
• 100 - 200 Employee
• Sr. HK Supervisor

  • 2009 - 2011

IBIS Tamarin
• HK Supervisor

  • 2004 - 2009

IBIS SLIPI
• Consumer Services
• 1 - 100 Employee
• HK Order Taker

  • 1994 - 2004