Experience

PT. Garuda Indonesia (Persero), Tbk

• Indonesia
• Strategic Management Services
• 200 - 300 Employee

• Operation Audit Manager

  • Jan 2019 - Present

  1. Managing Quality Management System Program through the conduct of quality assurance activities through management and operational aspects extended to vendors and other third parties to ensure compliance with regulations and international standards, and that operation meeting corporate performance indicators in the area of safety, security and OSHE. 2. Managing and conducting yearly safety audits company-wide and to more than 60 stations of Garuda Indonesia, ensuring the development of root causes and corrective action and preventive/ mitigations actions, and its escalations to management review including establishing recommendations to top level management. 3. Identifying operational deficiencies and potential hazards to the operations and establishing process improvement initiatives and recommendations to ensure the risk to operation is managed properly. 4. Ensuring monthly operational recommendations and feedback from all stakeholders (customers, service providers, authority) were delivered to management executives for process improvement. 5. Ensuring the compliance of operation in order to obtain the certification of Air Operator Certificate and IATA Operation Safety Audit 6. Analyzing trending issues and developments related to the industry to ensure all company policy and operational activities are in accordance with the latest development. 7. Collaborating with marketing, finance, operations, human resources, network alliance, and business development units to define new products, services and business initiatives strategy in detail. 8. Ensuring new products, services, and business improvement initiatives were accordingly evaluated to ensure high efficient flight operations were achieved 9. Ensuring all operational key performance indicator and service level agreement achievements were evaluated accordingly. 10. Conducting and managing all training programs for all auditors and maintain their qualifications and currency to be relevant with operation Show less



Garuda Indonesia Airlines

• Garuda City Center - Soekarno-Hatta Int'l Airport

• Safety Analyst

  • Jun 2014 - Dec 2018

  1. Carried out the technicalities and administration of audit activity and created monthly quality reports and operational trend analysis. 2. Coordinated with marketing, finance, operations, human resources, network alliance, and business development to record all business initiative progress and reports 3. Obtained operational performance data to be analyzed in review and monitoring meeting between related function. 4. Obtained information related to aviation industry trends and issue to be further analyzed. 5. Coordinated with all service providers to ensure quality objective of Garuda Indonesia is met and monitored their service level 6. Gathered information to create publications and promotions required. 7. Carried out technicalities of corporate campaign and promotion concerning operational personnel 8. Retained all audit documentation and records Show less



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Assistant Logistic Manager

  • Jul 2013 - Mar 2014

  1. Managed Unilever Mega DC (Cibitung) Warehouse daily activities and ensured activities were carried out in accordance with local SOP. 2. Managed the deliveries from Unilever Mega DC for all confirmed customer order were achieved on time and established report for warehouse productivity and logistic KPI Performance from MegaDC 3. Managed the stock of all products within the warehouse allowable shelf life time and maintain sufficient amount of stocks within the warehouse. 4. Managed initiatives to the improvement of all aspects related to warehouse productivity. Show less