Email Marketing Specialist

• Dec 2022 - Present

Social Media and Marketing Specialist

• Apr 2021 - Dec 2022

Warranty Contracts Administrator

• Jan 2017 - Apr 2021

Processes and authorizes warranty claims and ensures that the amounts claimed to correspond to the criteria of the manufacturer/supplier. Analyzes claims denied by the manufacturer/supplier and, if applicable, resubmit them as soon as possible or obtains authorization to cancel them and make sure that clients are invoiced for uncovered and unauthorized claims. Processes and authorizes warranty claims and ensures that the amounts claimed to correspond to the criteria of the manufacturer/supplier. Analyzes claims denied by the manufacturer/supplier and, if applicable, resubmit them as soon as possible or obtains authorization to cancel them and make sure that clients are invoiced for uncovered and unauthorized claims.

Customer Service Representative - Bank Teller

• Sep 2014 - Jan 2017

Processes the following transactions: Opening of Peso and Foreign Currency CASA accounts/ Term placements; Application for Manager’s Check, Demand Draft, Request for ATM cards, checkbook requisition, bank certifications, passbook replacement, Stop payment orders, Hold-outs, closing of accounts. Conducts calls to existing clients and new to bank prospects to determine their perception of the bank’s products and service quality as well as explore opportunities for cross selling and leveraging to help the branch reach monthly quotas. Show less

Market Researcher

• Oct 2013 - Mar 2014

Collect and analyze data and information to help companies make decisions and solve complex business challenges by providing unbiased analysis of statistical data through interviews and questionnaires by phone. We target different kinds of groups ranging from age, race and location to conduct a sample of the overall population. Collect and analyze data and information to help companies make decisions and solve complex business challenges by providing unbiased analysis of statistical data through interviews and questionnaires by phone. We target different kinds of groups ranging from age, race and location to conduct a sample of the overall population.