Experience

meryl.net

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Professional Speaker and Trainer

  • May 2019 - 4 years 8 months

  Virtual and in-person Conference and event organizers, organizations, and companies invite me as a speaker and trainer on the topics of accessibility and inclusion with a focus on people with disabilities. I customize my presentations and training based on your requirements. Every presentation contains 3 E's … - Educate attendees - Entertain - Encourage action Signature speaking and training topics include the following. - Accessibility and disability awareness series -… Show more Conference and event organizers, organizations, and companies invite me as a speaker and trainer on the topics of accessibility and inclusion with a focus on people with disabilities. I customize my presentations and training based on your requirements. Every presentation contains 3 E's … - Educate attendees - Entertain - Encourage action Signature speaking and training topics include the following. - Accessibility and disability awareness series - PoPCom(m): Progress over perfection in communication and accessibility - Why and how to create accessible communication and content - Virtual reality accessibility: Ensuring accessible virtual experiences - How to get started in accessibility Recent engagements include: - Private companies and government organizations: Progressive, FlatIron Health, PwC, ETS, Pluto TV - TEDx Plano: (re)connecting - axe-con: Design XR Tools with Disability Inclusion in Mind - AWE: Disability-Inclusive Design of XR Collaboration Tools - PCMA Convening Leaders Conference: Demystifying Accessibility: How to Ensure Your Events and Experiences are Inclusive and Inviting - A11yTalks: Shattering Misconceptions about Deafness - A11yTO Conf: What Y’all Need to Know About Captioned Videos on Social Media, Eh? - Content Marketing World: “Accessibility Is Everyone’s Job — Marketing Included” - Inclusive Design 24 (ID24): Deaf Tech: Travel Through Time from Past to Future - Knowbility AccessU: How to Create Accessible Captions and How to Create Accessible Social Media and Website Content

• Global accessibility consultant

  • Oct 2018 - 5 years 3 months

  Global Create and deliver custom presentations and training to companies for diversity, equity, and inclusion with a focus on disabilities and accessibility. Every presentation aims to achieve the 3 E's: - Educate attendees to ensure progress happens - Entertain attendees to help them remember the message - Encourage attendees to take action with the new knowledge Provide accessibility consulting services to organizations to help them build a culture of accessibility and inclusion… Show more Create and deliver custom presentations and training to companies for diversity, equity, and inclusion with a focus on disabilities and accessibility. Every presentation aims to achieve the 3 E's: - Educate attendees to ensure progress happens - Entertain attendees to help them remember the message - Encourage attendees to take action with the new knowledge Provide accessibility consulting services to organizations to help them build a culture of accessibility and inclusion for people with disabilities. Ensure processes and products comply with WCAG, ADA, CVAA, and other applicable guidelines. Conduct assessments to identify and track accessibility issues through resolution.

• Global digital marketing consultant

  • Aug 2001 - 22 years 5 months

  Remote Achieves business goals for B2B and B2C clients across the globe by connecting, educating, and converting prospects and customers with accessible digital and content marketing, and writing, services. I train marketing and content teams on how to create accessible content that expands your brand's reach. I create digital marketing strategies that get results. Examples: Healthcare client: social media made up 40% of traffic (No. 1 source) and led to filling a program to 75% capacity ahead… Show more Achieves business goals for B2B and B2C clients across the globe by connecting, educating, and converting prospects and customers with accessible digital and content marketing, and writing, services. I train marketing and content teams on how to create accessible content that expands your brand's reach. I create digital marketing strategies that get results. Examples: Healthcare client: social media made up 40% of traffic (No. 1 source) and led to filling a program to 75% capacity ahead of schedule. SaaS client: social media was No. 2 source for referrals and CTAs. I manage social media programs that include content creation, influencer marketing, monitoring, providing customer service, running ads, and tracking metrics. I optimize inbound marketing by mapping content to deliver the right content to the right audience at the right time based on customer personas and where they fall in the buyer's journey. I can improve the performance of content and components with A/B testing. Examples: LinkedIn ad campaign average CTR for fitness and wellness SaaS was 2.95% exceeding LinkedIn standard clickthrough rate of 0.35%. Email campaigns for a software company had open rates between 12 and 17% and CTRs from 20 to 42%. Increased struggling affiliate program's conversion rate. I grow email lists through email newsletters and campaigns. Past clients included Intel, Shavlik, and nonprofit organizations. I've grown two lists to 100k and 50k subscribers. Obtains answers to complex questions, solves problems, and gains a better understanding of clients' and their customers' needs through research. TECH SKILLS Buffer, Basecamp, Camtasia, content management systems, Google Analytics, Google Suite, Hootsuite, HubSpot, HTML, Mailchimp, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SnagIt, Slack, and WordPress



NASA - National Aeronautics and Space Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Astrophysics Inclusion, Diversity, Equity, and Accessibility (IDEA) Practitioner

  • Feb 2023 - 11 months

  Work alongside other diversity, equity, and inclusion experts and practitioners to review and evaluate inclusion plans that are submitted as part of scientific proposals to NASA's Astrophysics Division. The purpose of the program is to help build more inclusive, diverse, equitable, and accessible (IDEA) environments in STEM.



Equal Entry

• United States
• Information Technology & Services
• 1 - 100 Employee

• Director of Marketing and Accessibility Consultant

  • Mar 2020 - 3 years 10 months

  Equal Entry is a global company that's fluent in the most current international accessibility standards. Our primary focus is on how people with disabilities actually use technology. We help our clients develop their products accordingly, and we believe this has been the main driver of our success. We truly want to contribute to a more accessible world. As a result of managing the company's marketing, all the right numbers have gone up notably: more subscribers, more referrals, more… Show more Equal Entry is a global company that's fluent in the most current international accessibility standards. Our primary focus is on how people with disabilities actually use technology. We help our clients develop their products accordingly, and we believe this has been the main driver of our success. We truly want to contribute to a more accessible world. As a result of managing the company's marketing, all the right numbers have gone up notably: more subscribers, more referrals, more webinar attendees, more opportunities. "Meryl came in to my company and took control of our social media process recently. Immediately (within one month) we saw a 30% increase in traffic," says Thomas Logan, founder. Also as a process and project management wrangler, projects stay organized and on track to get things done on schedule. Show less



My Possibilities

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Board Member

  • Jan 2023 - 1 year

  Plano, Texas, United States My Possibilities is a 501(c)(3) for cause organization serving adults with disabilities such as Down Syndrome, Autism, Asperger’s, Prader-Willi, head injuries, and more. My Possibilities is the first full-day, full-year educational program of its kind in Collin County. My Possibilities is designed to provide people with cognitive disabilities the chance to continue their education. MP provides vocational skills, socialization opportunities, trade skills, and independent living skills to… Show more My Possibilities is a 501(c)(3) for cause organization serving adults with disabilities such as Down Syndrome, Autism, Asperger’s, Prader-Willi, head injuries, and more. My Possibilities is the first full-day, full-year educational program of its kind in Collin County. My Possibilities is designed to provide people with cognitive disabilities the chance to continue their education. MP provides vocational skills, socialization opportunities, trade skills, and independent living skills to HIPsters that give them the chance to live the life they deserve. Show less



Leadership Plano

• Non-profit Organizations

• Board Member

  • May 2022 - 1 year 8 months

  Plano, Texas, United States Leadership Plano is a program of the Plano Chamber of Commerce. Leadership Plano is dedicated to educating, developing, and empowering current and future leaders for the community and motivating them to serve civic, charitable, and business organizations. The Board of Directors manages the Program.



ProResource, Inc.

• United States
• Marketing Services
• 1 - 100 Employee

• Digital Marketer, Content Marketer, and Social Media Manager and Coach

  • Jan 2010 - 14 years

  Remote ProResource is a marketing agency that specializes in executive branding. We work with individual executives — typically entrepreneurs, CEOs, thought leaders, lawyers, and senior sales executives — to give them a strong professional presence on LinkedIn, demonstrate thought leadership, and build their audience. Then we help them use social media towards their business goals. We look for clients who have a distinctive point of view, offer unique products and services, and work to make a… Show more ProResource is a marketing agency that specializes in executive branding. We work with individual executives — typically entrepreneurs, CEOs, thought leaders, lawyers, and senior sales executives — to give them a strong professional presence on LinkedIn, demonstrate thought leadership, and build their audience. Then we help them use social media towards their business goals. We look for clients who have a distinctive point of view, offer unique products and services, and work to make a difference in the world. • Reaches marketing and business goals with blog posts, landing pages, social media updates, guides, case studies, and content. Has worked with clients in ecommerce, startup, software, SaaS, and training industries. • Enhances social media, content marketing, and digital assets for clients by providing coaching and based on best current practices and experience. • Supports clients' content marketing goals with written SEO blog posts, articles, and press releases. • Finds better ways to do things by conducting deep research and studying competitors. Show less



Open Inclusion

• United Kingdom
• Design Services
• 1 - 100 Employee

• Deaf and Hard of Hearing Community Leader

  • Apr 2022 - Aug 2023

  North America I am the Deaf and Hard of Hearing Community Leader for the Open Inclusion Disability Inclusive Insight and Engagement Panel in North America. In this role, I help advise the Open Inclusion team including the research and design team and other panel leaders on perspectives from my community. This supports our ongoing development of understanding of the deaf and hard of hearing community in North America and considerations through co-design of our research and broader disability-inclusive services



Diamond

• Advertising Services

• Accessibility and Marketing Specialist and Trainer

  • Apr 2021 - Dec 2022

  As a member of the Accessibility and Marketing teams, I'm an in-house resource to ensure all of Diamond's content remains accessible. I work on their digital marketing and accessibility projects such as community insights in which we interview people with disabilities for input on future products, train clients on accessibility and captioning, review training material for accessibility, and speak about people with disabilities and accessibility.



JMR Consulting LLC

• United States

• Content marketer and social media manager

  • May 2002 - Jan 2019

  Remote JMR is a marketing and public relations firm serving small software companies to help them use email marketing, direct mail and social media to reach out to the people who matter to their business and build a stronger relationship with them. ProResource acquired JMR Consulting LLC. • Achieved clients' business goals through content marketing support. • Increased clients' visibility and meet conversion goals as the social media manager. • Grew visibility and traffic with… Show more JMR is a marketing and public relations firm serving small software companies to help them use email marketing, direct mail and social media to reach out to the people who matter to their business and build a stronger relationship with them. ProResource acquired JMR Consulting LLC. • Achieved clients' business goals through content marketing support. • Increased clients' visibility and meet conversion goals as the social media manager. • Grew visibility and traffic with written content including blog posts, press releases, articles, case studies, and social media updates. Show less



AcquireB2B

• United States
• Advertising Services

• Social Media Marketing Director and Senior Copywriter

  • Mar 2011 - Dec 2016

  Remote AcquireB2B is a digital marketing agency serving B2B clients to help them with lead generation, marketing automation and lead management. AcquireB2B is one of Chief Marketer’s 2015 B2B Top Shops (http://www.chiefmarketer.com/b2b-top-shops/). • Achieves clients business goals by creating and managing its social media strategy and program. • Meets or exceeds client expectations in developing content for email campaigns, landing pages, social media, PR, websites, and marketing… Show more AcquireB2B is a digital marketing agency serving B2B clients to help them with lead generation, marketing automation and lead management. AcquireB2B is one of Chief Marketer’s 2015 B2B Top Shops (http://www.chiefmarketer.com/b2b-top-shops/). • Achieves clients business goals by creating and managing its social media strategy and program. • Meets or exceeds client expectations in developing content for email campaigns, landing pages, social media, PR, websites, and marketing materials. Show less



InternetVIZ

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Senior Editor, Writer, and Employee No. 2

  • Jul 2001 - Nov 2016

  Remote InternetVIZ is a custom publisher that helps B2B companies gain visibility and qualified leads through email marketing, webinars, and content marketing. InternetVIZ creates and distributes content that touches the hearts and minds of B2B executives and professionals, providing them with information they can use in their everyday professional lives. • Grew mailing lists to 50,000 and 100,000 for two publications. Increased readership and conversions by managing, creating, and editing… Show more InternetVIZ is a custom publisher that helps B2B companies gain visibility and qualified leads through email marketing, webinars, and content marketing. InternetVIZ creates and distributes content that touches the hearts and minds of B2B executives and professionals, providing them with information they can use in their everyday professional lives. • Grew mailing lists to 50,000 and 100,000 for two publications. Increased readership and conversions by managing, creating, and editing content for BtoB professional services email newsletters and email campaigns. • Completed social media marketing projects for clients on time or ahead of schedule. • Developed, executed, and evolved social media strategy and program that met client's goals. • Kept conference prospects and attendees updated as website manager. Show less



SBC Global Services Inc

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Writer & Process Manager

  • Aug 1998 - Jul 2005

  Dallas/Fort Worth Area SBC Communications was a national provider of communications solutions and services. AT&T acquired SBC. Ensured the department worked efficiently by creating, implementing, and evolving business processes. Customer service employees did their jobs more effectively because of the documentation they received from the tech writing team. • Increased customer service success in providing the best service to customers by creating training materials, user documentation, job aids, software… Show more SBC Communications was a national provider of communications solutions and services. AT&T acquired SBC. Ensured the department worked efficiently by creating, implementing, and evolving business processes. Customer service employees did their jobs more effectively because of the documentation they received from the tech writing team. • Increased customer service success in providing the best service to customers by creating training materials, user documentation, job aids, software development life cycle processes, process tools and procedures, continuous process improvements, and practice cases for billing and provisioning software applications. • Achieved Capability Maturity Model (CMM) Level 2 and satisfied company IT requirements by managing the project and creating required documentation. • Ensured team created and delivered client deliverables on time. • Managed, documented, and conducted training to verify employees understood and followed current processes. • Oversaw the completion of documented processes and procedures by managing process teams consisting of members from the management, release management, development, quality assurance, requirements, training, tables, and production teams. Show less



GTE/Verizon

• Telecommunications
• 1 - 100 Employee

• Business Process Manager

  • Jan 1997 - Aug 1998

  Dallas/Fort Worth Area GTE was a provider of global communications and technology. It merged with Bell Atlantic under the Verizon name. Increased revenue and grew long distance by 1 million customers by creating, implementing, and evolving business processes and collaborating across departments to effectively implement products and promotions. • Saved more than $300k per year by evaluating processes and programs and making changes. • Improved processes by working with teams and departments to collect… Show more GTE was a provider of global communications and technology. It merged with Bell Atlantic under the Verizon name. Increased revenue and grew long distance by 1 million customers by creating, implementing, and evolving business processes and collaborating across departments to effectively implement products and promotions. • Saved more than $300k per year by evaluating processes and programs and making changes. • Improved processes by working with teams and departments to collect information and document processes, procedures, templates, and documents. • Contributed to growth of more than one million customers in two years by managing development, enhancement, and process improvement of GTE Long Distance business applications processes from order entry to billing. • Increased revenue by managing new product roll out, promotions, distribution channels, and print advertising for paging products. • Ensured error-free product implementation by managing direct marketing sub-team project implementation activities. Show less



CIBER

• United Kingdom
• Software Development
• 1 - 100 Employee

• IT Consultant

  • Sep 1995 - Jan 1997

  Dallas/Fort Worth Area Ciber, Inc. is a global information technology consulting, services and outsourcing company. • Developed and implemented test, test process, and project plans for customer and system requirements ensuring they meet client information systems needs. • Performed system tests, parallel tests, functional tests, and UAT tests for GTE’s new billing system to ensure it met goals. • Ensured new system met all requirements including GTE, telecommunications industry, customer, and… Show more Ciber, Inc. is a global information technology consulting, services and outsourcing company. • Developed and implemented test, test process, and project plans for customer and system requirements ensuring they meet client information systems needs. • Performed system tests, parallel tests, functional tests, and UAT tests for GTE’s new billing system to ensure it met goals. • Ensured new system met all requirements including GTE, telecommunications industry, customer, and user requirements. Show less



Federal Aviation Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Program Analyst

  • Jul 1992 - Aug 1995

  Washington D.C. Metro Area The Federal Aviation Administration is a U.S. agency in the U.S. Department of Transportation. • Stayed within budget of $400k in managing contracts and evaluations of distance learning program related projects. Projects affected more than 50k FAA employees and external organizations. It led to the launch of four pilot courses and increased program interest through volunteer and budget contributions. • Performed data modeling and business process modeling using software resulting… Show more The Federal Aviation Administration is a U.S. agency in the U.S. Department of Transportation. • Stayed within budget of $400k in managing contracts and evaluations of distance learning program related projects. Projects affected more than 50k FAA employees and external organizations. It led to the launch of four pilot courses and increased program interest through volunteer and budget contributions. • Performed data modeling and business process modeling using software resulting in blueprints for future personnel system. • Saved 50 percent in the development of a promotional videotape. • Ensured full enrollment of first pilot course through marketing coordination efforts for distance learning program. • Developed and implemented marketing management plans for reengineering team and national FAA Human Resources Office that achieved goals. • Met challenging deadlines by keeping reengineering team on track with tasks. • Saved on costs in purchasing new office computer software and hardware. Show less