Technical Business Analyst

• May 2023 - Present

Principal Business Analyst

• Aug 2020 - Aug 2022

- Ensured backend development upgrades of the Merchant Payment System are promptly and flawlessly done in compliance with regulations of the government agencies and authorities. - Analyzed and tested backend procedures (150+) at the Oracle database for the conversion of end of day transactions. - Facilitated sprint planning, sprint review, stand-ups, retrospectives as the Scrum Master of the Merchant Application Development team. - Analyzed, designed, and tested the Merchant Retention Project from scratch to production. Created proposal documents for upcoming projects of the master plan. - Analyzed and tested data conversion of the Merchant Application Replatform Project. - Trained the Tier 1 and Tier 2 support teams and provided Tier 3 customer support. Show less

Business Analysis Manager

• Apr 2012 - Jul 2020

- Managed the change and maintenance processes of 20+ in-house developed software applications used by 250+ entities of Dogus Group. - Prepared proposals and contracts for software projects. - Managed the budget of projects. - Managed a team of experienced software developers and business analysts (10+). - Worked as a Product Owner of Corporate Solutions Applications. - Main applications which are all in-house developed are named below. **General Accounting Software **Accounting Integrated Fixed Asset Software **Messaging Integration Product **Payment Integration Product **Common Security Software **E-Transformation Products (E-Invoice, E-Ledger) **Document Management Software **HR Performance Evaluation Product Show less

Enterprise Resources Planning Business Analyst

• Dec 2006 - Apr 2012

- Worked as a Product Owner and ERP Business Analyst of the Accounting module of Turkuaz (Turkuaz was an in-house developed ERP system within .Net Framework. It had 12.000+ users working at VW Turkey Group including 180+ authorized dealers. It included all the processes from import to customer support.) - Interacted with the business stakeholders and SMEs in order to understand their problems and needs. - Identified, analyzed, and designed the processes. - Wrote user manual documentation and trained the Tier 1 and Tier 2 support teams. Show less

Test Engineer at Turkcell

• Jan 2006 - Dec 2006

- Performed functional, performance, and integration tests and reported to the operation department. - Tested Oracle database functions, procedures, and packages. - Recorded test results, shared bugs with the software development team, and followed the development process. - Performed functional, performance, and integration tests and reported to the operation department. - Tested Oracle database functions, procedures, and packages. - Recorded test results, shared bugs with the software development team, and followed the development process.

Enterprise Resources Planning Consultant

• Jul 2003 - Dec 2005

- Worked as a Microsoft Axapta ERP Project Consultant. - Implemented MS Axapta for Nissan Automotive and converted data from AS400 systems. - The main modules implemented were General Ledger, Accounts Receivable, Accounts Payable, Trade and Logistics, Inventory and Warehouse Management, and Human Resources. - Worked as a Microsoft Axapta ERP Project Consultant. - Implemented MS Axapta for Nissan Automotive and converted data from AS400 systems. - The main modules implemented were General Ledger, Accounts Receivable, Accounts Payable, Trade and Logistics, Inventory and Warehouse Management, and Human Resources.

Software Engineer

• Jun 2002 - Jun 2003

Developed projects using Java, Oracle, PL/SQL and SQL. Developed projects using Java, Oracle, PL/SQL and SQL.