Client Advisor

• Jun 2022 - Present

Client Advisor

• Jun 2019 - Aug 2019

Short-term Client Advisor&Shoe Responsible Short-term Client Advisor&Shoe Responsible

Senior Sales Representative

• Jan 2019 - May 2019

Senior Sales Representative

• Feb 2015 - Jun 2017

Worked at Jewelery/Accessories Department of Zorlu Center Beymen Store . • Trained new members of team. • Managed customer objections. • Ensured requirements and preferences of the customers who visited store, for making excellent sales service. • Worked closely with other departments and found opportunities for cross selling. • Taked an active role in operational processes of department. • Created effective connections with customers for increasing customer satisfaction and loyalty. Show less

Store Manager

• Apr 2010 - Dec 2013

Swatch • Managed all processes of the store (administrative and operational processes) • Improved motivation of employees for promoting teamwork and maximizing sales. • Maked presentations to managers about all sales reports and general store requirements. • Controlled all merchandising activities of the store. • Managed all customer objections. • Controlled stocks of the store on a regular basis. • Trained the team members about customer experience, basics of servicing and sellings norms, managing of sales objections, cross selling, visual merchandising etc. • Taked all necessary actions and developed new actions to maximize sales of store. Show less

Store Responsible

• Feb 2009 - Mar 2010

Worked at stores which belonged to Sony and Samsung brands of company. • Managed all processes of the store (administrative and operational processes) • Controlled stocks of the store on a regular basis. • Improved motivation of employees for promoting teamwork and maximizing sales. Worked at stores which belonged to Sony and Samsung brands of company. • Managed all processes of the store (administrative and operational processes) • Controlled stocks of the store on a regular basis. • Improved motivation of employees for promoting teamwork and maximizing sales.

IT Operator

• 2007 - 2007

• Resolved problems about technical difficulties of all vendors’ systems in Turkey. • Resolved problems about technical difficulties of all vendors’ systems in Turkey.

jr. Web Programmer

• 2006 - 2006

• Designed and developed new user-facing applications and features. • Designed and developed new user-facing applications and features.

Software Trainee

• 2005 - 2005

• Assisted users and resolved problems with computer hardware and software. • Troubleshooted software and hardware on- line to maintain performance and system throughout (drivers and software updates). • Installed softwares of computers. • Assisted users and resolved problems with computer hardware and software. • Troubleshooted software and hardware on- line to maintain performance and system throughout (drivers and software updates). • Installed softwares of computers.

IT Trainee

• 2003 - 2004

• Assisted users and resolved problems with computer hardware and software. • Troubleshooted software and hardware on- line to maintain performance and system throughout (drivers and software updates). • Installed hardwares and softwares of computers. • Designed HelpDesk Web Portal interface. • Assisted users and resolved problems with computer hardware and software. • Troubleshooted software and hardware on- line to maintain performance and system throughout (drivers and software updates). • Installed hardwares and softwares of computers. • Designed HelpDesk Web Portal interface.