QA Engineer

• Jun 2021 - Present

Software Tester

• Mar 2018 - Jun 2021

- Performed analysis, documentation, testing, implementation and user support for the product.- Validated results and performed quality assurance to assess accuracy of data.- Collected, cleansed, prepared data for testing and analysis.- Enhanced classification and extraction levels of the AI system.- Diagnosed, troubleshot and resolved customer issues.- Performed regression testing.- Generated reports detailing findings and recommendations based on test results on project management tools.- Researched and recommended process improvements.- Worked with research team to resolve image processing problems. Show less

DevOps Engineer

• Oct 2019 - Jun 2020

- Set up and controlled user profiles and access levels for each database segment and POC environment to protect important data.- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.- Wrote C# using Selenium WebDriver to automate acceptance testing to identify issues and make necessary modifications before the product goes to production.

Web Designer

• Jan 2017 - Feb 2018

- Determined coding requirements for site creation, including e-commerce capability, security and specialized scripts. - Developed site navigation by categorizing content. - Enhanced functionality and appearance of website and repaired functionality issues. - Created wireframes, screen-flow diagrams and UI spec documentation. - Mapped user journey end-to-end using information architecture diagrams, user flows, wireframes and paper and interactive prototypes. - Designed user interface to meet client specifications. - Identified and eliminated website bugs to improve user experience. - Conceived and built optimized landing pages in HTML and CSS, including cross-browser compatibility, to support marketing. Show less