Mertcan Pamukoglu

Head of People & Culture at Global IT
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Contact Information
us****@****om
(386) 825-5501
Location
TR
Languages
  • Turkish Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • 27. İnsan Kaynakları Zirvesi
    Management Centre Türkiye
    Nov, 2022
    - Oct, 2024
  • Targeted Selection
    DDI | Development Dimensions International
    May, 2018
    - Oct, 2024
  • Effective Communication and Persuasion Skills
    MasterClass
    Mar, 2017
    - Oct, 2024
  • Advanced English
    ACCESS International English Language Centre
    Aug, 2011
    - Oct, 2024

Experience

    • Tunisia
    • Information Technology & Services
    • Head of People & Culture
      • Jul 2021 - Present

      • Managing the staffing process, including recruiting, interviewing, hiring and onboarding • Ensuring job descriptions are up to date and compliant with company policies • Developing training materials and performance management programs (OKR) to help ensure employees understand their job responsibilities • Using performance management tools to provide guidance and feedback to team • Conducting performance and salary reviews • Creating a compensation strategy for all employees based on market research and pay surveys; keeping the strategy up to date • Analyzing trends in compensation and benefits • Investigating employee issues and conflicts and brings them to resolution • Ensuring the organization’s compliance with GDPR • Ensuring all company HR policies are applied consistently • Maintaining company organization charts and employee directory • Being partner with management to ensure strategic HR goals are aligned with business initiatives • Design and implement employee retention strategies • Being a companion to all employees on their journey in the employee life cycle which includes employee branding, on-boarding, learning, performance management, engagement, rewarding, recognition, career development…

    • Türkiye
    • Technology, Information and Internet
    • 300 - 400 Employee
    • People Partner
      • Nov 2019 - Jul 2021

      • Being responsible for end-to-end HR Business Partner role for Zones (MENA, US, EU), CRM, Marketing Business Units, Growth Teams (BI & Strategy & Market Expansion) and Tech. • Meeting recruitment requests and managing whole process collaborating with Hiring Managers • Providing ongoing support to the leadership team on human resources related matters, policies, and procedures • Working with line managers and employees to address all types of employee relations issues • Involving in Manpower Planning, Training, Performance Management, Employee Engagement • Leading the Talent Attraction, University Relations, Fresh Grads and Assessment Center Projects • Maintaining internal communication and social media function within HR • Working with Scrum Methodology and acting as a PO

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • HR Specialist, EMEA
      • Dec 2018 - Nov 2019

      • Acting as a Temporary HR Specialist for EMEA Region in a dynamic structure • Managing recruitment, employment processes for all employees and new employee orientation: JD posting, search & selection, proposal and on-boarding processes • Ensuring requisition and job descriptions are created/updated • Supporting process of the internal promotions or transfers • Being responsible for maintenance of new hires and/or employee changes in HRIS system • Consulting with line management and provide daily HR guidance • Resolving complex employee relations issues and address grievances • Identify training needs for teams and individuals • Implementing HR practices that align with business strategies, values, and strong employment brand • Implementing strategies to drive employee engagement, culture, and organizational capabilities

    • Netherlands
    • Business Consulting and Services
    • 1 - 100 Employee
    • Research Consultant
      • Jul 2017 - Dec 2018

      • Directly reporting to the Country Manager of Turkey and matrix reporting to the International Business Development Director based in Belgium • Managing middle and senior level executive search projects in Consumer, Industrial and Life Sciences sectors and being responsible for end to end recruitment processes • Searching candidates through professional portals such as LinkedIn and Kariyer.net and creating candidate pool for each project • Conducting detailed phone and face to face interviews • Is responsible for individual project management and reporting to the client companies • Providing assessment service in collaboration with outsource assessment centers • Managing the after-placement process by making offer to the candidates and preparing the contracts while being the first contact for both the candidate and the company • Supporting Business Development activities • Taking necessary actions about administrative aspects such as outsource services, accounting and daily tasks

    • Business Consulting and Services
    • 200 - 300 Employee
    • Researcher
      • Feb 2016 - Jul 2017

      • Performing as a strategic part of executive search projects in diversified sectors such as Pharmaceutical, IT/Telco, FMCG & Retail and Industrial for top management roles in digital, sales & marketing, technical and top management functions; provides support to the Partners and Consultants during all executive search processes • Conducting database/LinkedIn/fresh searches for senior level positions in accordance with the needs of the clients • Conducting detailed phone interviews with the candidates • Arranging interviews with the candidates for both Amrop Partners and clients and attending the interviews • Preparing candidates’ reports and presenting to the clients • Conducting reference checks & cross checks processes • Is responsible for all processes of the internal recruitment for long-term intern positions • Is responsible for all on-boarding processes of newcomers and acting as internal trainer for the database and search activities of new employees • Managing and improving database as a Database Administrator

    • Intern
      • Jul 2014 - Sep 2014

      •Supporting research associates on their proactive headhunting processes • Arranging interviews with the candidates for Amrop Partners and Consultants • Actively involving in database activities to keep it up to date by entering and updating candidates’ resumes • Preparing candidates’ reports • Preparing client meeting materials •Supporting research associates on their proactive headhunting processes • Arranging interviews with the candidates for Amrop Partners and Consultants • Actively involving in database activities to keep it up to date by entering and updating candidates’ resumes • Preparing candidates’ reports • Preparing client meeting materials

    • Sweden
    • Motor Vehicle Parts Manufacturing
    • 700 & Above Employee
    • Human Resources Intern
      • Jul 2013 - Sep 2013

      • Supporting payroll activities, personnel jobs and social security affairs • Involving in recruitment (Blue collar); applying personality analysis and attention tests and conducting face to face interviews • Being part of performance management applications • Participating in training and activities on Occupational Health and Safety issues • Supporting payroll activities, personnel jobs and social security affairs • Involving in recruitment (Blue collar); applying personality analysis and attention tests and conducting face to face interviews • Being part of performance management applications • Participating in training and activities on Occupational Health and Safety issues

Education

  • İstanbul Üniversitesi
    Bachelor of Arts - BA, Labor Economics and Industrial Relations
    2011 - 2016
  • İstek Vakfı Atanur Oğuz Lisesi
    High School
    2007 - 2011

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