Experience

ITS Europe - Water Testing

• United Kingdom
• Chemical Manufacturing
• 1 - 100 Employee

• Office and Finance Manager - ITS Europe - Water Testing

  • Feb 2011 - Present

  Working in the European distribution arm of ITS Inc, I am the first point of contact and enquiry for our customers and I believe in doing my best for the customer and giving them the best service possible. I process all orders coming in via email, phone and from the company website. I handle all aspects of company accounts, credit cards, reconciliations, payroll, payments, receipts and debt recovery. Reporting directly to the General Manager - acting as a PA, keeping the diary and filtering calls. I also report to our parent company in the USA. Using QuickBooks currently and have used Sage. I order all stationary, warehouse and office supplies. Track stock levels, order product. I organise the companies attendance at several trade shows per year in the UK and Europe. Try to keep everything in the office running smoothly. Show less



Ageas Insurance Limited

• United Kingdom
• Insurance
• 1 - 100 Employee

• Total Loss Negotiator

  • Apr 2007 - Apr 2010

  Negotiating policyholders write off valuations for their vehicles. Negotiating policyholders write off valuations for their vehicles.



Ecclesiastical Insurance Group

• United Kingdom
• 1 - 100 Employee

• Motor Claims Negotiator

  • Apr 1999 - Apr 2007

  Dealing with all aspects of motor insurance claims from initial response through to deciding and negotiating with other insurance companies over who is at fault for the accident and recovery of outlay. Also handling fire and theft claims. Spotting fraudulent claims. Dealing with all aspects of motor insurance claims from initial response through to deciding and negotiating with other insurance companies over who is at fault for the accident and recovery of outlay. Also handling fire and theft claims. Spotting fraudulent claims.



Northern Star Insurance

• IT Services and IT Consulting

• New Claims Handler

  • Apr 1993 - Apr 1999

  Initial response to new motor insurance claims Initial response to new motor insurance claims