Experience

CineVizion
• United States
• Entertainment Providers
• 1 - 100 Employee
• Director of Credit

  • Apr 2018 - Present


Deluxe Entertainment Services Group

• Director, Credit and Collections

  • May 2017 - Nov 2017

  Managed a department of 13. Responsibilities included all aspects of credit, cash collections, account reconciliations, cash application, bad debt reserve forecasting and analysis. Improved cash collections by $25MM from May, 2017 thru October, 2017 vs. same time period last year. Identified and escalated problem issues causing delays in payment along with recommendations to correct problem areas. Worked closely with multiple business units to improve current processes in billing. Managed a department of 13. Responsibilities included all aspects of credit, cash collections, account reconciliations, cash application, bad debt reserve forecasting and analysis. Improved cash collections by $25MM from May, 2017 thru October, 2017 vs. same time period last year. Identified and escalated problem issues causing delays in payment along with recommendations to correct problem areas. Worked closely with multiple business units to improve current processes in billing.



Deluxe Entertainment

• Germany
• Airlines and Aviation
• 1 - 100 Employee

• Director WorldWide Order to Cash Enhancement

  • Jun 2015 - May 2017

  • Collection/reconciliation of exhibitor accounts greater than 90+ days past due. Reduced delinquent accounts from 1,770 accounts to less than 250.• Reconciliation of major theatre accounts requested by Director of Credit (i.e. Regal, B&B, etc.).• Created management reports for DDC Lionsgate Sub-Distributor accounts and Other accounts.• Collection/reconciliation of DDC Lionsgate Sub-Distributor accounts.• Resolution of Technicolor France, U.S., Canada and U.K. accounts.• Liaison between customer accounts and sales staff to ensure resolution within a timely manner.• Training of staff for exhibitor project.• Set-up and maintain 140 exhibitor autopay customers.• Revised credit & rebills to include cross reference information for reconciling purposes.• Created process for distribution of issues coming through Invoice Help Desk.• Review and authorize credit memo requests.• Maintain Customer Master for 1170 & 9020 divisions.• Recommending policy and procedure changes for divisions 1170 and 9020.• Work closely with DDC Finance on Bad Debt requirements for Exhibitor clients.• Quarterly Bad Debt and AR Analysis for management on DDC for U.S., Montreal, Australia, U.K and Spain.• Established and maintained good working relationships with DDC Show less

• Consultant

  • Sep 2014 - Jun 2015

  • Training credit manager, credit staff, and temporary staff.• Overseeing collection and reconciliation of divisions 1170 and 9020• Reducing delinquency within divisions.• Analyzing studio and major chain account.• Created and recommended monthly reports to management on each division.• Revised/streamlined BSR report for exhibitor billings.• Oversaw the implementation of electronic emailing of invoices vs. mailing. A cost savings of a few thousand dollars a month.• Communicated with clients in need of account reconciliation or improvement in the billing process (i.e. AMC).• Established an escalation policy for billing issues.• Improved communications between credit staff, billing dept., and account management.• Created a workflow process for billings issues.• Created procedures for issuing credits, credit & rebills, reversals and adjusted billings.• Created pro-forma billings as required.• Deconstructed studio accounts detailing specific information (i.e. Warner, Universal, Sony).• Requested credit staff be given access in SAP to the customer master, customer accounts and other related A/R areas to credit dept. staff.• Worked with IT on setting up different billing options per customer (daily, monthly, weekly, etc.).• Worked/trained Credit Manager on bankruptcy filings and bad debt accounts.• Worked with Credit Manager and IT on requirements for bringing cash application in house.• Worked with Credit Manager and IT on constructing the SAP A/R module to accommodate the credit dept.’s. needs. Show less



SGM Painting

• United Kingdom
• Printing Services
• 1 - 100 Employee

• Consultant

  • Aug 2010 - Aug 2014

  Collection of receivables. Develop and maintain inventory processes/controls. Collection of receivables. Develop and maintain inventory processes/controls.



Sony Pictures Studios, Inc

• United States
• 1 - 100 Employee

• Director of Credit and Worldwide Product Fulfillment P.O.A's

  • Aug 2001 - May 2010

  Director of Credit and Worldwide Product Fulfillment P.O.A's On-going communication with large and small customers on credit, collection and accounting issues Evaluated credit worthiness and credit risk. Maintain department policy and collection notes. Developed and implemented analysis and trend reports. Managed all domestic and international credit related functions, order processing, internal audits, training of department and production finance personnel, maintaining SOX requirements. Managed the Worldwide Product Fulfillment (WPF) Purchase Order Administrators (POA's) ensuring prompt payment and resolution between vendor and Sony Pictures Entertainment. Streamlined processes in GOLD System resulting in resolution of 65K+ documents annually. Reconciled and identified duplicate charges, erroneous billings, etc. resulting in an annual savings of $1.2MM. Managed a staff of 12. Developed working relationships with multiple SPE divisional SVP's of the areas serviced. Designed and implemented credit-related policies and procedures across divisions within SPE. Developed and created customized billing templates/forms as required for WPF-TV, Airlines, Major accounts (Apple/iTunes, HBO Ole, InDemand, etc.) and Sony Sound. Worked extensively with GOLD/SAP in enhancing systems and reporting functions. Assisted in the design and implementation of ScheduAll and RTPro feeder systems. Reduced overall A/R delinquency from $2.0MM to $45K. Served as SAP systems liaison for studio billing departments, internal production accounting and general accounting; streamlined/improved overall SAP processes. Reconciled all A/R related G/L accounts. Prepared monthly and quarterly reporting to Corporate. Show less



Yamaha Corporation of America ­ Music Division

• Credit Manager

  • Oct 1999 - Aug 2001

  Managed domestic credit related functions for East Coast & South Central United States, third-party financing institutions, educational, hospitality and accommodation in house accounts for musical manufacturing divisions with $1billion in annual sales. Assumed responsibilities of managing and training staff, collection of high profile accounts, reconciliation of accounts with severe delinquency, and overseeing daily activities. Reduced delinquency by 13% within 8 months. Designed and implemented forms and spreadsheets to report monthly progress on accounts. Developed, implemented and conducted training classes on risk analysis for credit staff. Show less



Vertel Corporation

• Software Development

• Credit/Collections Manager

  • Aug 1992 - Sep 1999

  Managed all domestic and international credit related functions, order processing, selected internal audits and third-party royalty disbursements for a software development company with $30 million in annual sales. Assumed Order Processing Department responsibilities including hiring staff, writing policy and procedures manual, and overseeing daily activities. Reduced errors by 30% and reduced elapsed time per entry by 45%. Completed internal audit yielding revenues of $250K in unbilled items. Reduced bad debt progressively by 70% in seven years to less than one-half of one percent. Designed, implemented and maintained Bill Back process resulting in increased revenues through recovery of expenses incurred by the company. SYSTEMS SAP, GOLD, AS400, Oracle, PeopleSoft, ScheduAll, RTPro, Cost & Walker, GetPaid, Novell, MS Office, MS Excel, MS Word, PowerPoint; ACCOMPLISHMENTS First Director of Credit and Collections from a major studio profiled in Credit Today Magazine, May 2006. Streamlined/refined department processes resulting in a reduction of staff by 25% while at the same time adding additional WPF areas to portfolio. Show less