Experience

Carrier Luxury Holidays

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Bespoke Travel Consultant

  • Feb 2016 - Present

  My role at Carrier consists of creating individually bespoke luxury holidays to far flung destinations whether it is a short break away or a longer escape. My clients receive my personal extensive product knowledge and travel experiences which I use by putting together unique bespoke itineraries for beach escapes, idyllic retreats, family holidays, honeymoons and off the beaten track adventures. Working for Carrier I have been very lucky to of travelled to many continents and unique hotels. Along the way I have made lots of connections and also friendships with hoteliers and local experts which I use to help with ensuring the client’s stays are always memorable. I would say my key skills would be my friendly approach to dealing with clients, my passion for travel and consistently broadening my knowledge whether it is with literature or networking events.I am extremely driven in sales which show with my figures being number 2/25 top sellers for margin and revenue.• Offered exemplary customer service to new and existing clients, which helped build lasting relationships• Researched and created memorable and exquisite travel itineraries for high-level clients, celebrities, politicians and business executives.• Carry out essential daily reports which monitor the KPIs of sales and service levels.• Continuously meet monthly sales targets through dedication and efficiency with keeping up to date with current travel trends. I have ranked number 2/25 for best revenue and margin in the company.• Responsible for generating my own leads • Trained and mentored new reservation staff on sales strategies, competitors and what products to offer.



Six Star Holidays

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Senior Sales Consultant

  • Mar 2015 - Feb 2016



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Nov 2012 - Dec 2014

  In the two years flying with Emirates Airlines I gained valuable skills which included adhering to strict time keeping, team leadership and also I was educated on working alongside multiple nationalities and cultures.Emirates have a very intense training scheme which involves mastering impeccable customer service skills and ensuring you are updated with on board safety and first aid.• Great communication and interpersonal skills• Gained valuable first aid knowledge.• Problem solving skills for all scenarios• Ability to remain calm under pressure and in emergency situations



Prestbury Travel Worldwide Resorts

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Travel Consultant

  • May 2010 - Aug 2012