Experience

YOYO Holdings Pte. Ltd.

• Singapore
• Software Development
• 1 - 100 Employee

• Cross-Border E-Commerce Management

  • Jan 2023 - Present

  Cross-Border E-Commerce Management ● Responsible to answer Lazada chats with following requirements: ○ Morning Shift and afternoon/evening shift to Conduct chat support on Lazada seller center until: ■ no more unread messages ■ all conversation must have any reply from us ■ all feedbacks(from Lazada via slack) to be sent to customer ○ Weekly tasks and monthly tasks based on the asana assignment: ■ Weekly : customer engagement activities, weekly stats ■ Monthly : Chat service stats, monthly stats Show less



PopStar

• Indonesia
• Advertising Services
• 1 - 100 Employee

• Content Writer

  • Jan 2023 - Present

  Content Writer ● Create 2 published article per day ● Develop, write and deliver persuasive copy for the website, email marketing campaigns, sales collateral, videos, and blogs ● Measure impact and perform analysis to improve KPIs. ● Include and optimize all content for SEO ● Contribute to the localization of process and content to ensure consistency across regions ● Review and implement process changes to drive operational excellence Content Writer ● Create 2 published article per day ● Develop, write and deliver persuasive copy for the website, email marketing campaigns, sales collateral, videos, and blogs ● Measure impact and perform analysis to improve KPIs. ● Include and optimize all content for SEO ● Contribute to the localization of process and content to ensure consistency across regions ● Review and implement process changes to drive operational excellence



Self-employed

• Business Owner

  • Apr 2018 - Present

  Selling ready to wear clothes like jeans, trousers, tops Packing and sending invoices to customers Social media promotion through Facebook and Instagram Selling ready to wear clothes like jeans, trousers, tops Packing and sending invoices to customers Social media promotion through Facebook and Instagram



Commission on Elections

• Philippines

• DESO - Technical Support Staff

  • May 2022 - May 2022

  Assist in troubleshooting errors of the vote counting machines during election day Assist in troubleshooting errors of the vote counting machines during election day



Province of Davao del Norte

• Tagum, Davao Region, Philippines

• Special Program for Employment of Students (SPES)

  • May 2015 - Nov 2021

  Yearly 20-day temporary employment for students with financial struggles Yearly 20-day temporary employment for students with financial struggles



Olaño, Duterte & Associates

• Tagum, Davao Region, Philippines

• Student Intern

  • Jan 2018 - Mar 2018