Experience

Pink Lily

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Assistant Buyer

  • Mar 2020 - Present

  Responsible for all Domestic assistance.This includes writing purchase orders and reorders, restock email for Domestic, manage all samples and extended size samples, communicate with vendors, and look for new ideas for upcoming seasons. Management of google sheets. Responsible for all Domestic assistance.This includes writing purchase orders and reorders, restock email for Domestic, manage all samples and extended size samples, communicate with vendors, and look for new ideas for upcoming seasons. Management of google sheets.



Best Buy

• Retail
• 700 & Above Employee

• Head Of Back Office- Human Resource Lead

  • May 2019 - Aug 2019

  -Assist store leadership in daily responsibilities to include: hiring processes and new employee on-boarding.-Provide on-going coaching, training and motivation to team members and other store personnel as needed to achieve financial goals, department and store shrink plans and front of store goals along with high standards of customer service.-Handle necessary authorization and customer/employee resolutions at the front of store and on the phone.-Provide input on employee performance and development needs.-Phone screening potential new hires.-Ordering supplies.-Expense control.-Time sheet management and maintaining employee files.-Revenue offsets to payroll and P&L budgeting.

• Sales Team Lead

  • Feb 2018 - Apr 2019

  -Resolve customer complaints regarding sales team and take steps to correct performance.-Recruit and develop a highly-motivated sales team that consistently exceeds customer expectations and provides a world-class customer service.-Develop retail sales training materials to target low-performing areas and assist team members in improving their sales metrics.-Oversee sales staff to ensure that all sales goals are regularly met and or exceeded.-Collaborate with upper management to create project plans and set appropriate benchmarks for sales team.

• Customer Service Representative

  • Sep 2014 - Feb 2018

  -Deliver exceptional customer service.-Strong communication skills.-Train new employees.-Ability to problem solve.-Respond to and return phone calls in a pleasant and professional manner.