Experience

Jardin Majorelle SCA

• Morocco
• Artists and Writers
• 1 - 100 Employee

• Administrative Assistant & responsible for online ticketing

  • Apr 2022 - Present



bZ

• Morocco
• Advertising Services
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2021 - May 2023



AQUITAINE RECEPTOURS

• France
• Travel Arrangements

• Project Manager

  • Feb 2020 - Mar 2021

  -Organising staff recruitment, training and administration -Arranging work rotas for staff and allocating tasks -Managing budgets, meeting sales targets and maximising profits -Liaising with head office and tour operators for marketing purposes -Handling mail, email, phone enquiries and any customers’ complaints -Updating holiday information and drawing any important new information to the attention of the staff -Selling package holidays and individual travel elements, including flights, hotels and car hire -Holding meetings to motivate the team to meet their sales targets. Show less



resa call center

• Casablanca, Casablanca-Settat, Morocco

• Customer Service Representative & travel agent

  • Sep 2017 - Jan 2020

  -Making sure customers get the beat service we have, by taking their compliment and complains and giving them answers for all questions they might ask us by phone or email, English or French. -Finding best deals for travelers and give them the best price in the market -Promoting and marketing offers in social media -Making sure customers get the beat service we have, by taking their compliment and complains and giving them answers for all questions they might ask us by phone or email, English or French. -Finding best deals for travelers and give them the best price in the market -Promoting and marketing offers in social media



nick's gyros and subs

• South Carolina, United States

• Assistant Manager

  • Jan 2014 - Jul 2017

  -Research new wholesale food suppliers and negotiate prices -Calculate future needs in kitchenware and equipment and place orders, as needed -Manage and store vendors’ contracts and invoices -Coordinate communication between front of the house and back of the house staff -Prepare shift schedules -Process payroll for all restaurant staff -Supervise kitchen and wait staff and provide assistance, as needed -Keep detailed records of daily, weekly and monthly costs and revenues -Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms) -Monitor compliance with safety and hygiene regulations -Gather guests’ feedback and recommend improvements to our menus Show less