Placement Student

• Sep 2023 - Present

Store Supervisor

• Jan 2023 - Present

Store Supervisor

• Apr 2022 - Jan 2023

• Handles store operations and responsibilities and consistently reviews store activity throughout shift to ensure that the store is on track to reaching the daily/weekly sales goal and manages employee efficiency on the sales floor and on cash• Addresses customer concerns and questions through active listening, de-escalation techniques, and effective communication and relays any customer service-related issues and employee-related issues to the management team

Cashier/Sales Associate

• Aug 2021 - Apr 2022

• Ensured to engage in conversation with customers by greeting and informing them about current promotions and answering initial questions• Strived to maintain loyalty sign-up percentage to an average of at least 78%, reach daily sales goals, and focused on processing online orders while focusing on other high-priority tasks• Proactively searched for solutions for customer complaints through collaboration with superiors

Hostess

• Jan 2020 - Nov 2020

• Maintained exceptional communication skills between directors and partners to monitor the restaurant’s flow of customers and applied organizational skills with reservation and floor planning management for seating customers • Responded to any telephone inquiries while ensuring accurate information was communicated and acknowledged any initial questions or concerns from customers • Maintained exceptional communication skills between directors and partners to monitor the restaurant’s flow of customers and applied organizational skills with reservation and floor planning management for seating customers • Responded to any telephone inquiries while ensuring accurate information was communicated and acknowledged any initial questions or concerns from customers

Volunteer Administrative Assistant

• Nov 2019 - Mar 2020

• Assisted with administrative duties including emailing, scanning, and filing documents and placed orders for clinical documents and office resources • Worked with an online system in editing and managing patient records • Collaborated with clinicians to assist with transcribing notes during sessions • Assisted with administrative duties including emailing, scanning, and filing documents and placed orders for clinical documents and office resources • Worked with an online system in editing and managing patient records • Collaborated with clinicians to assist with transcribing notes during sessions

Sales Associate

• Nov 2018 - Feb 2019

• Consistently interacted and engaged with customers by informing them about product choices and product knowledge while completing given tasks on the floor • Communicated and discussed various weekly work goals and promotions with managers and associates • Created appealing sales displays while following strategic placements to ensure maximum sales • Consistently interacted and engaged with customers by informing them about product choices and product knowledge while completing given tasks on the floor • Communicated and discussed various weekly work goals and promotions with managers and associates • Created appealing sales displays while following strategic placements to ensure maximum sales

Sales Associate

• Nov 2017 - Apr 2018

• Maintained constant presence on sales floor to accommodate customer needs while responding to telephone inquiries to provide quality service to customers and associates • Discussed with managers and associates about weekly workplace goals • Merchandised and restocked items, created displays and handled carrying out items for customers • Maintained constant presence on sales floor to accommodate customer needs while responding to telephone inquiries to provide quality service to customers and associates • Discussed with managers and associates about weekly workplace goals • Merchandised and restocked items, created displays and handled carrying out items for customers