Experience

Leica Store Dubai

• United Arab Emirates
• Individual and Family Services
• 1 - 100 Employee

• Sales Team Lead

  • Mar 2022 - Present

• Sales Associate

  • Feb 2019 - Oct 2022

  • Assisting customers and building relationships, resolving complaints, following up with customer orders and requests. • Providing accredited training for clients • Continuously pursuing product and service knowledge and keeping up with the latest updates of our products.• Being connected with Leica community on Instagram as a marketing agent, supporting their work and their achievements.• Producing content such as images, videos, blogs, posting regularly on product updates, latest developments, stock availability and always advising clients when needed. • Shop maintenance, product merchandising, brand visualization and event organisation always conducted in accordance with the Team. Show less



Al Jaber Optical

• United Arab Emirates
• Retail
• 200 - 300 Employee

• Sales Consultant

  • Jul 2017 - Jan 2019

  • Ensure that each customer receives outstanding service by providing friendly greetings and assistance, maintaining product knowledge and other aspect of customer service. • Assist clients in selecting frames, sunglasses, lenses, coatings or contact lenses, after considering the perscription given by optometrist and ensure that the frame is in accordance with facial, eye measurements and optical prescription. • Follow up with clients for finished job orders, lenses and perscription glasses. •Updating the trends collection of sunglasses and frames, attending training from worldwide known eyewear brands, also updating eyewear knowledge fom Luxottica akademy online training. • Product merchandising and preparation, pricing before promotions. Maintain costumer data base, follow up with them and build up relation. • Dealing with administrative tasks such as, inventory and sales track, submitting insurance information for patients, handling sales reports, cash, higher management communication etc. • Represent Al Jaber's vision and mission on daily basis. Show less



Solaborate LLC

• Marketing Internship

  • Sep 2016 - Apr 2017

  • Social Media management and CRM • Content producer, Blogger (Preparing social media posts, info graphics, videos, gifs, articles) • HR and Administrative work. (Preparing posting job announcements, managing applications and organizing interviews) • Social Media management and CRM • Content producer, Blogger (Preparing social media posts, info graphics, videos, gifs, articles) • HR and Administrative work. (Preparing posting job announcements, managing applications and organizing interviews)