Experience

Business Examiner Media

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Administrative Support Specialist & Event Coordinator

  • Sep 2013 - May 2018

  Plan and execute all events from conception to completion put on by the Business Examiner Media Group. Establish business relationships with local businesses - to generate more involvement/attendance to our events. Provided creative design, style and themes for each event. Worked with caterer to identify and maximize methods to spend budgets effectively, obtained the best catering and dessert selections in accordance with the established budget. Developed event plans & budget goals, tracking progress along the way. Executed follow-up communication through SurveyMonkey to event attendees requesting feedback on successes and areas of improvement for each event. Managed Eventbrite account for all events. Responsible for producing our annual Book of Lists and creating/researching new industry lists throughout the year to include in our magazine, South Sound Biz, and in the book. Administrative duties, include answering phones, filing, completed quarterly and yearly audit for South Sound Biz magazine. Kept detailed binders of each event. Responsible for managing the circulation database for South Sound Biz magazine, generated invoices and billings to subscribers. Managed staff calendar, scheduled meetings for management team and CEO. Show less



Tully's Coffee

• Retail

• Shift Supervisor

  • Apr 2009 - Nov 2012

  - Managed daily opening & closing duties - Ensured all staff members delivered excellent customer service, leading by example and addressing any issues or complaints respectfully and efficiently - Coached and trained baristas on product quality, making sure all recipes were followed - Adhered to cash handling procedures, performing til audits on each shift - Trained new baristas - Assisted in the execution of company and store promotions, supporting store manager on programs to drive sales Show less



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Team Lead (Seasonal)

  • Sep 2008 - Jan 2009

  - Trained & coached employees on floor sets, following schematics, and ensuring customer appeal was always the priority - Analyzed P&L (profit & loss), Labor Recap and Manager Flash reports; adjusted schedule and inventory counts as needed to stay inline with store budgets and forecasts - Managed opening & closing tasks, making sure all policies and procedures were followed on each shift - Performed register til audits on every shift - Supported store manager on programs to drive sales within the store Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jul 2005 - Sep 2008

  - Managed 12-15 employees in a $40,000/month store - Established sales and budget goals, created programs in the store to drive sales and increase average ticket - Administrative duties including weekly schedule ad processing payroll - Analyzed reports, adjusted inventory counts and labor when necessary - Developed and promoted baristas and shift supervisors. Set attainable goals by using partner development plans. Assessing progress with monthly check-ins and providing coaching and recognizing achievements - Established relationships with local schools. getting involved and supporting programs within the store (collecting toys for Toys for Tots during the holidays and collecting canned foods for canned food drives) - Promotional lead on a district level, sharing best practices and programs t implement within stores to drive sales, increase average ticket and increase customer appeal Show less



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jun 2001 - Jun 2005

  - Managed 75-100 employees in a $150,000/month store - Managed all aspects of the store and ensured all policies and procedures were followed - Developed and trained MIT's (Manager in Training) to become store managers - Implemented new systems to maintain store cleanliness, organization and improve customer appeal - Successfully executed promotional floor sets - Tracked and managed sales and budget goals, assessing progress along the way and celebrating success and addressing areas of opportunity - Maintained below a 5% shrink on an 8% cap Show less