Experience

Gentry Health Services, Inc.

• United States
• Retail
• 1 - 100 Employee

• Patient Care Coordinator

  • Nov 2021 - Present

  Prior Authorizations/ Appeals: we work hand in hand with insurance companies and doctor offices. We will start prior authorizations with the insurances and doctor offices and follow up with both weather that be phone calls or emails to help get the patients medications approved. Data Entry: Entering Rx into our software, doing insurance verifications and contacting the patient if we cannot get information from our system. Copay Assistance: we help our customers find copay assistance for their specific medication so they can have a lower cost to them. Delivery Set Up: we speak to the customers on the phone and verify the delivery location and make sure they don't have any questions for the pharmacist before we complete the delivery set up. Show less



Kleins Assuremed Solutions

• Pharmacy Technician

  • Dec 2019 - Oct 2021

  Data Entry: Priority: working on incoming RX that pop up on the IVR someone is working on that all day. Billing: running our Medsnyc where our customers are set up on a 28-day cycle and we run their medications and bill their extra medications like inhalers or Prn medications. Printing: sending the customers information over to our robot (SynMed). Extra Station: In charge of printing MARs, doing cycle fill, future fills, checking blood work, and transfers from other pharmacies that will be new patients to us. Robot: Synmed it's a machine that hold 400 drugs and the information we do in data entry we can send over to the robot, and it will produce what we say from our Sig directions. Show less



Klein's Medical and Orthopedics

• United States
• Medical Equipment Manufacturing

• Customer Service Intake Specilaist

  • Sep 2016 - Dec 2019

  Customer, interaction, insurance verification, billing, patient demographic verification, ICD 10 verification, applies knowledge of documentation and coverage criteria. Also I am in charge of wound, incontinence, urological, and diabetic supples. Last I make sure that every customer get greeted when they come into Klein's and I help them out as much as possible with over the counter products. Customer, interaction, insurance verification, billing, patient demographic verification, ICD 10 verification, applies knowledge of documentation and coverage criteria. Also I am in charge of wound, incontinence, urological, and diabetic supples. Last I make sure that every customer get greeted when they come into Klein's and I help them out as much as possible with over the counter products.