Experience

Cardiomedix INC.

• Wellness and Fitness Services
• 1 - 100 Employee

• Shipping/ Operations Manager

  • Jan 2022 - Present

  *Track customer satisfaction, including direct customer interface * Prioritize documents for CEO oversight and approval, including sales orders and financial statements *Manage high volume deal and product delivery process *Oversee order to cash process (e.g. - price lists, quotes, orders, invoices, and collections) *Program products and perform quality control checks to ensure delivery excellence * Monitor inventory levels across multiple locations to assure on-time product delivery * Train, coach, and mentor new and existing employees



Pearson VUE

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• TCM/ Operations Manager

  • Dec 2016 - Jun 2021

  * Managed operations for a high-volume technology training facility * Established and propagated uniform customer relationship procedures * Delivered regular reports to management regarding delivery results * Monitored supply levels to ensure quality service delivery * Developed and implemented security procedures * Responsible for team building, including hiring, cultivating, training, and mentoring * Planned events including ideas, budget, logistic, calendars involving multiple stakeholders and vendors