Mercy Yemi-rabiu

Payments & Rewards Sales Representative at President's Choice Financial
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA
Languages
  • English -
  • French -

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Credentials

  • Basic Certificate in Leadership
    Daystar Leadership Academy

Experience

    • Canada
    • Financial Services
    • 500 - 600 Employee
    • Payments & Rewards Sales Representative
      • Aug 2022 - Present

      •Delivering exceptional service and experience to retail store customers. •Educating and helping customers on areas involving issues associated with using the online self-serve options. •Preventing anti-money laundering by following standard Know Your Customer procedures •Following a need-based approach to provide financial and banking solutions to customers across board. •Delivering exceptional service and experience to retail store customers. •Educating and helping customers on areas involving issues associated with using the online self-serve options. •Preventing anti-money laundering by following standard Know Your Customer procedures •Following a need-based approach to provide financial and banking solutions to customers across board.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Development Associate
      • May 2021 - Aug 2022

      • Providing outstanding customer experience via member interaction. • Consistently exceeding daily metrics while working to be a top performer with regards to the KPI. • Generating and qualifying leads to build sales pipeline. • Qualifying a daily average of 85% leads into sales that generate an estimated revenue and sales increase by 150%. • Assisting in training new Sales associates in generating leads. • Providing outstanding customer experience via member interaction. • Consistently exceeding daily metrics while working to be a top performer with regards to the KPI. • Generating and qualifying leads to build sales pipeline. • Qualifying a daily average of 85% leads into sales that generate an estimated revenue and sales increase by 150%. • Assisting in training new Sales associates in generating leads.

    • Business Development and Project Manager
      • Aug 2018 - Feb 2021

      • Led the development of the general business activities and the sales and revenue generation to allow sustainability being a start-up. • Developed actionable plans via continuous research and planning with the sales and marketing team that increased the market entry level and generated competition with incumbent companies in the same industry. • Worked with the production team to ensure all products and services that were rendered by the team met optimum quality with great attention to details. • Implemented the use of technology and technical skills that increased turn over by 50% and reduced operating cost by 25%. • Advised and trained team leads that impacted consistently reaching set goals across board. Show less

    • Nigeria
    • Religious Institutions
    • 100 - 200 Employee
    • Executive Assistant
      • May 2017 - Jul 2018

      • Managed executive schedules and coordinated communication via different channels including phone, email, and social media platforms. • Represented the principal executive brand and image at various meetings. • Developed data and information organization and analysis system that gave rise to an ease in accessing documents and required information, reducing the time and resources spent by 50%. • Organized and coordination internal and external events, including organization-wide conferences that hosted over 2000 guests in one sitting. • Engaged an average of 20 guests daily, to provide information about events and acting as a contact on behalf of the executive. • Executed calls, via cold or warm leads, responded to emails and interfaced with members of the organization and team members in the executive office. Show less

    • Higher Education
    • 100 - 200 Employee
    • Assistant Project Manager
      • Oct 2015 - Oct 2016

      • Provided administrative support to 4 project managers in the Information and Communications technology (ICT) department. • Worked with the data collection and student registration team to provide student access to registration portal. • Created publications on the University's website and worked with the production team of the University's radio station for weekly aired programs • Provided administrative support to 4 project managers in the Information and Communications technology (ICT) department. • Worked with the data collection and student registration team to provide student access to registration portal. • Created publications on the University's website and worked with the production team of the University's radio station for weekly aired programs

  • Nigerian Bottling Company
    • 1, Lateef Jakande, Agidingbi, Ikeja, Lagos
    • Quality Assurance Associate
      • Apr 2014 - Aug 2014

      • Performed tests on production environments (every 6 hours) and products (every 2 hours or new batch) to monitor and ensure products meet the acceptable Quality assurance standards set by monitoring agencies. • Report product batch that failed to meet approved standard. • Generated data on product quality flow for records and monitoring team. • Performed tests on production environments (every 6 hours) and products (every 2 hours or new batch) to monitor and ensure products meet the acceptable Quality assurance standards set by monitoring agencies. • Report product batch that failed to meet approved standard. • Generated data on product quality flow for records and monitoring team.

Education

  • Carleton University
    Master's degree, Entrepreneurship/Entrepreneurial Studies
    2020 - 2022
  • Bowen University, Iwo
    Bachelor of Science - BS, Microbiology, General
    2011 - 2015

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