Mercy Mutuku
Project Manager at Teknohub Limited- Claim this Profile
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Bio
Credentials
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Project Management Support Certificate
Google Digital Academy (Skillshop)Sep, 2022- Sep, 2024 -
PRINCE2® Foundation and Practitioner Certification Training
Learnovate Technologies LtdAug, 2022- Sep, 2024 -
Cisco Certified Network Associate Security (CCNA)
Cisco Networking AcademyJun, 2022- Sep, 2024
Experience
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Teknohub Limited
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Kenya
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Software Development
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1 - 100 Employee
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Project Manager
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May 2022 - Present
1. Conducting business IT requirement analysis, validation and documentation. 2.Developing processes and procedures to support the achievement of the project objectives to ensure stakeholder satisfaction. 3.Keeping track of plans, budget, quality standards, deliverables, project activities and events. 4.Managing projects, from project kick-off through to delivery. 5.Monitoring project progress, resources and set deadlines. 6.Setting up, Configuring and Installing Microsoft Dynamics Business Central. 7. Conducting end-user training and support. Show less
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ICT Authority
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Kenya
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IT Services and IT Consulting
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500 - 600 Employee
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ICT Officer
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Nov 2021 - May 2022
Worked at Kenya Water Institute as a ICT Officer and Trainer under the Presidential Digital Talent Programme(PDTP)- ICT Authority. Roles and Responsibilities included: 1.Conducted IT end-user support 2. Installed organization-wide software and applications for access and use over the intranet. 3. Installed and configured organization-wide IT infrastructure. 4. Conducted periodic and annual system preventive maintenance 5. Enrolled new students in the E-learning portal 6. Monitored Service Level Agreements for system performance of ERP 7. Trained calculus to students. Show less
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Education
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2016 - 2021
Technical University of Mombasa
Bachelor's degree, Business Information Technology
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