Experience

EAST WEST TEA COMPANY, LLC

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Sourcing Director

  • Aug 2020 - Present

• Senior Supply Chain Manager

  • Jun 2015 - Aug 2020

• Customer Service & Distribution Manager

  • Feb 2010 - Jun 2015

  Managed Yogi Tea's Customer Service, Warehousing and Logistics (Transportation)Key elements of this role included:Budget oversight for two departmentsResponsibility for Freight spend, carrier selection and contract negotiationWarehouse Management - both company owned DC and 3PL DC'sRecruitment and performance management of Customer Service and Warehouse staffResponsibility for customer relationship management, order fulfillment and customer contract complianceCreative problem solvingLeading cross-functional teamsProject ManagementTeam DevelopmentPerformance against established departmental KPI's (ie. Order Fill Rates, OTD)This role was highly cross-functional and involved partnering and collaboration with every other functional area of the business in order to support customer expectations, regulatory compliance, and ultimately drive optimization within Yogi's logistics platform. Show less



International Paper

• United States
• Paper and Forest Product Manufacturing
• 700 & Above Employee

• Key Accounts Project Manager

  • Feb 2004 - Jan 2010

  Responsibilities included new business development, sourcing and procurement of unique/specialty materials and project management from ideation to critical path implementation and through resource planning and delivery. This role required heavy collaboration with internal and external stakeholders, the ability to adapt quickly and to manage competing priorities over multiple time zones, industries and cultures to meet project specific deliverables. As part of the Sourcing & Planning Team, I served as project lead for major accounts within CPG, Home Entertainment and Healthcare segments. I liaised between customers, creative agencies and converting plants within International Paper's global footprint to develop and produce unique packaging solutions. I also worked directly with customer stakeholders from executive level to creative teams and purchasing agents to execute against project objectives while adhering to cost, quality and timing constraints. This role allowed me to develop a broad skillset, utilizing my strong background in manufacturing and packaging to develop and implement global supply chain solutions for multi-national corporations and domestic brands. Show less