Mercer Cook
Director of Operations, Learning, and Product at ThinkHumanTV- Claim this Profile
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Experience
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ThinkHumanTV
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Wellness and Fitness Services
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1 - 100 Employee
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Director of Operations, Learning, and Product
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Sep 2022 - Present
In this role, I-Organized our OKR planning process and implementation-Organized our company task management system-Helped develop and implement new learning products. Collaborate cross functionally to shepherd new features, lessons, and curricula from conception to launch.-Led the hiring charge for key team members-Managed our content creation pipeline and our team of content creators
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Head of Content Operations
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Jul 2021 - Aug 2022
As Head of Content Operations, I:-Managed a team of content creators in designing social-emotional learning lessons-Managed goal setting and project management in regards to lesson development-Organized and documented our official content creation processes
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Senior Editorial Associate
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Jul 2020 - Jul 2021
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NoRedInk
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United States
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E-learning
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100 - 200 Employee
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Curriculum Specialist
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Sep 2016 - Sep 2018
As a member of the Curriculum Team, I helped figure out what to teach next on NoRedInk and how best to teach it. Specifically, I: -Spearheaded the creation of interactive lessons on the site, managing technical, design, research, and content needs. -Led the launch of several new Learning Pathways on the site. Managed curriculum, design, technical, and user needs -Provided front-line support to customers by answering support requests and creating Help Center articles -Solicited feedback from users through user interviews and classroom testing Show less
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Self-Employed
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Real Estate
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1 - 100 Employee
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Ghostwriter, Writer, and Editor
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May 2014 - Oct 2016
As a freelance writer and eidtor, I have had the privilege of helping a wide variety of companies and individuals craft their stories and connect with their audiences. On the business side, I have helped companies find their voice through both private blogs and media coverage. In addition, I have produced case studies, marketing papers, and sales pitches. I specialize in longer-form pieces that help companies engage with their audiences on a human level. On the individual side, I have edited books, speeches, and personal websites for both content and grammar. I specialize in helping authors put their visions into words while maintaining their own individual voice and style. As a self-employed writer, relationship and project management skills, attention to detail, creativity, and proactivity are fundamental to my job. I bring these characteristics to any project I undertake, and am always excited to learn about new people and new companies. Show less
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Sony Pictures Entertainment
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United States
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Entertainment Providers
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700 & Above Employee
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Creative Intern
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Jun 2013 - Aug 2013
I read through submitted scripts both to determine which might be worth pursuing as film projects and which projects demonstrated writer potential. I also fulfilled a number of administrative tasks for many of the executives. I read through submitted scripts both to determine which might be worth pursuing as film projects and which projects demonstrated writer potential. I also fulfilled a number of administrative tasks for many of the executives.
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Editorial Intern
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2012 - 2013
I read through unsolicited manuscripts and selected those manuscripts that had the most commercial and/or artistic potential. I also worked on editing several manuscripts for clarity, character development, and narrative arc. I read through unsolicited manuscripts and selected those manuscripts that had the most commercial and/or artistic potential. I also worked on editing several manuscripts for clarity, character development, and narrative arc.
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Editorial and Marketing Intern
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Jun 2011 - Aug 2011
I sorted through unsolicited manuscripts and also collaborated with editors on fully editing a manuscript. This editing process included copy editing, plot editing, and character development. Additionally, I was responsible for creating and presenting a publicity campaign for the paperback version of one of our books. I sorted through unsolicited manuscripts and also collaborated with editors on fully editing a manuscript. This editing process included copy editing, plot editing, and character development. Additionally, I was responsible for creating and presenting a publicity campaign for the paperback version of one of our books.
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Education
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Columbia University
Master's degree, Psychology (Mental Health Education) -
Harvard University
Bachelor’s Degree, Folklore and Mythology