Mercer Cook

Director of Operations, Learning, and Product at ThinkHumanTV
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Location
Oakland, California, United States, US
Languages
  • English -

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Experience

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Director of Operations, Learning, and Product
      • Sep 2022 - Present

      In this role, I-Organized our OKR planning process and implementation-Organized our company task management system-Helped develop and implement new learning products. Collaborate cross functionally to shepherd new features, lessons, and curricula from conception to launch.-Led the hiring charge for key team members-Managed our content creation pipeline and our team of content creators

    • Head of Content Operations
      • Jul 2021 - Aug 2022

      As Head of Content Operations, I:-Managed a team of content creators in designing social-emotional learning lessons-Managed goal setting and project management in regards to lesson development-Organized and documented our official content creation processes

    • Senior Editorial Associate
      • Jul 2020 - Jul 2021

    • United States
    • E-learning
    • 100 - 200 Employee
    • Curriculum Specialist
      • Sep 2016 - Sep 2018

      As a member of the Curriculum Team, I helped figure out what to teach next on NoRedInk and how best to teach it. Specifically, I: -Spearheaded the creation of interactive lessons on the site, managing technical, design, research, and content needs. -Led the launch of several new Learning Pathways on the site. Managed curriculum, design, technical, and user needs -Provided front-line support to customers by answering support requests and creating Help Center articles -Solicited feedback from users through user interviews and classroom testing Show less

    • Real Estate
    • 1 - 100 Employee
    • Ghostwriter, Writer, and Editor
      • May 2014 - Oct 2016

      As a freelance writer and eidtor, I have had the privilege of helping a wide variety of companies and individuals craft their stories and connect with their audiences. On the business side, I have helped companies find their voice through both private blogs and media coverage. In addition, I have produced case studies, marketing papers, and sales pitches. I specialize in longer-form pieces that help companies engage with their audiences on a human level. On the individual side, I have edited books, speeches, and personal websites for both content and grammar. I specialize in helping authors put their visions into words while maintaining their own individual voice and style. As a self-employed writer, relationship and project management skills, attention to detail, creativity, and proactivity are fundamental to my job. I bring these characteristics to any project I undertake, and am always excited to learn about new people and new companies. Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Creative Intern
      • Jun 2013 - Aug 2013

      I read through submitted scripts both to determine which might be worth pursuing as film projects and which projects demonstrated writer potential. I also fulfilled a number of administrative tasks for many of the executives. I read through submitted scripts both to determine which might be worth pursuing as film projects and which projects demonstrated writer potential. I also fulfilled a number of administrative tasks for many of the executives.

    • Editorial Intern
      • 2012 - 2013

      I read through unsolicited manuscripts and selected those manuscripts that had the most commercial and/or artistic potential. I also worked on editing several manuscripts for clarity, character development, and narrative arc. I read through unsolicited manuscripts and selected those manuscripts that had the most commercial and/or artistic potential. I also worked on editing several manuscripts for clarity, character development, and narrative arc.

    • Editorial and Marketing Intern
      • Jun 2011 - Aug 2011

      I sorted through unsolicited manuscripts and also collaborated with editors on fully editing a manuscript. This editing process included copy editing, plot editing, and character development. Additionally, I was responsible for creating and presenting a publicity campaign for the paperback version of one of our books. I sorted through unsolicited manuscripts and also collaborated with editors on fully editing a manuscript. This editing process included copy editing, plot editing, and character development. Additionally, I was responsible for creating and presenting a publicity campaign for the paperback version of one of our books.

Education

  • Columbia University
    Master's degree, Psychology (Mental Health Education)
    2018 - 2020
  • Harvard University
    Bachelor’s Degree, Folklore and Mythology
    2010 - 2014

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