Mercedez Tran

Customer Service Support Specialist at Flex Interconnect Technologies, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US

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Bio

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Credentials

  • Critical Thinking and Problem Solving
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Customer Service: Problem-Solving and Troubleshooting
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Learning Zoho CRM
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Week 2: Meta Career Connections Academy
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Delivering an Authentic Elevator Pitch
    LinkedIn
    Jul, 2022
    - Nov, 2024

Experience

    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Customer Service Support Specialist
      • Jan 2023 - Present

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Front Office Administrator
      • Jul 2021 - Mar 2022

      Independent problem solving and research Manage communications maintain clinic appearance; cleaning, stock, inventory support the physical therapists Independent problem solving and research Manage communications maintain clinic appearance; cleaning, stock, inventory support the physical therapists

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Associate
      • Aug 2020 - Mar 2022

      I work in the customer service department handling returns, online orders, and as a cashier. My role is to provide all customers with assistance If I am unable to help them, I make sure to direct them to an associate who can. I work in the customer service department handling returns, online orders, and as a cashier. My role is to provide all customers with assistance If I am unable to help them, I make sure to direct them to an associate who can.

Education

  • Evergreen Valley College
    Associate's degree, Business, Management, Marketing, and Related Support Services
    2022 - 2024
  • California State University, Long Beach
    2015 - 2018

Community

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