Mercedes Smith

Judicial Clerk Associate at Maricopa County Probation Dept
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Location
Greater Phoenix Area

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Experience

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Judicial Clerk Associate
      • Sep 2018 - Present

      Performed administrative duties such as typing, filing, answering telephones, operating copier, printer, and fax machine, APETS and ICIS software. • Distributed documents to appropriate sources. • Provided superior customer service. • Met with probation clients face to face in area offices. • Utilized computer programs to generate memos, reports, correspondence and research file status. • Delivery and retrieval of Court documentation. • Preparation and storage of closed files. • Drove to meetings and/or training. Process payments in the RFR system. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Receptionist
      • Sep 2018 - Present

      Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries. • Directed visitors by maintaining employee and department directories; giving instructions. • Maintained safe and clean reception area by complying with procedures, rules, and regulations. • Organized folders and made copies. Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries. • Directed visitors by maintaining employee and department directories; giving instructions. • Maintained safe and clean reception area by complying with procedures, rules, and regulations. • Organized folders and made copies.

    • United States
    • Government Administration
    • 500 - 600 Employee
    • Casa Aide
      • Jul 2018 - Sep 2018

      • Provide case management assistance to case managers and provides case management assistance to participants involved in CPS. • Escort and transport children and adults to and from their homes, foster homes, institutions and various medical, dental, psychological, education, counseling, employment or recreational resources; provides clerical support as needed. • Supervises visitation meetings among clients (natural parents and children) to ensure compliance. Assists DCS Case Managers with filing, discloses, packets, case notes, etc. • Enters case notes into Children’s Information Library and Data Source (CHILDS) system. Drives on state business. Assists clients with application processes as needed. Provides other clerical support. Transports children to scheduled appointments. • Participates in a variety of meetings and/or client hearings, as requested. • Performs other duties appropriate to the assignment Show less

    • Maricopa County Probation Department
      • Sep 2016 - Jul 2018

      Performed administrative duties such as typing, filing, answering telephones, operating copier, printer, and fax machine, APETS and ICIS software. • Distributed documents to appropriate sources. • Provided superior customer service. • Met with probation clients face to face in area offices. • Utilized computer programs to generate memos, reports, correspondence and research file status. • Delivery and retrieval of Court documentation. • Preparation and storage of closed files. • Drove to meetings and/or training. Process payments in the RFR system. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Scanner/Title Clerk
      • Oct 2015 - Sep 2016

      • Execute title clerical functions to financial and legal departments. • Process and verify financial and legal documents of vehicles to finalize sales deals. • Prepare and process title and tax documents of vehicles. • Prepare legal transfer documents to submit to the state motor vehicles department. • Verify and analyze free-and-clear title issues, odometer reading and VIN number. • Process and verify incoming titles accurately so as to transfer to buyers. • Answer and respond to customers courteously on all issues relating to titles. • Deliver titles to the purchasers or purchasing dealer. • Adhere to company guidelines and procedures in title clerical activities. • Ensure compliance of state, federal or local laws in processing titles. Show less

    • United States
    • Research Services
    • 1 - 100 Employee
    • Clinical Schedule
      • Aug 2015 - Sep 2015

      • Scheduled appointments for medical trials • Created, verified, and adjusted daily schedules • Maintained and distributed weekly reports for Senior Management • Maintained and delegated Customer Service inquiries • Scheduled meetings/appointments, and maintain appointment calendar • Scheduled appointments for medical trials • Created, verified, and adjusted daily schedules • Maintained and distributed weekly reports for Senior Management • Maintained and delegated Customer Service inquiries • Scheduled meetings/appointments, and maintain appointment calendar

    • Receptionist
      • Nov 2013 - Aug 2015

      • Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries. • Directed visitors by maintaining employee and department directories; giving instructions. • Maintained safe and clean reception area by complying with procedures, rules, and regulations. • Organized folders, received payments, made copies, and distributed mail. • Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries. • Directed visitors by maintaining employee and department directories; giving instructions. • Maintained safe and clean reception area by complying with procedures, rules, and regulations. • Organized folders, received payments, made copies, and distributed mail.

Education

  • Ottawa University
    Masters, Counselor Education/School Counseling and Guidance Services
    2019 - 2020
  • Ottawa University
    Bachelor of Art, Human and Social Services
    2017 - 2019
  • Mesa Community College
    Associate's degree, Administration of Justice Studies
    2012 - 2017

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