Experience

Blacklane

• Germany
• Travel Arrangements
• 200 - 300 Employee

• • Jan 2019 - Present

  - Participated in internal & external recruitment processes- Supporting with the integration of new colleagues- Training colleagues on new procedures & tasks- Updating & mantaining company knowledge base- Providing regular & actionable feedback to team members- Organizing & managing collague's daily tasks- Performing quality checks to develop performance.

• • Jul 2018 - Jan 2019



hungryhouse

• Berlin Area, Germany

• Customer Care Agent

  • Dec 2017 - May 2018

  The main task was to communicate with customers and business owners from Britain to solve their possible queries. I took inbound calls and communicated via email and via live chat in order to provide them with solutions, as well as solving possible technical difficulties. The main task was to communicate with customers and business owners from Britain to solve their possible queries. I took inbound calls and communicated via email and via live chat in order to provide them with solutions, as well as solving possible technical difficulties.



Multioption Tv

• Madrid Area, Spain

• Telemarketing assistant and customer care service agent

  • Aug 2017 - Dec 2017

  Communication of product knowledge to facilitate the sale and customer care service Communication of product knowledge to facilitate the sale and customer care service



Sanyres, HM, Personaliza & Recursos

• Psychologist trainee

  • Mar 2016 - May 2017

  As part of the training of the master's degree, I have worked in different centres of the community of Madrid, including HM hospitals, geriatrics, neuropsychology and neuroscience centres and psychology clinics. The main functions were evaluation, intervention and treatment in clinical and nonclinical populations. As part of the training of the master's degree, I have worked in different centres of the community of Madrid, including HM hospitals, geriatrics, neuropsychology and neuroscience centres and psychology clinics. The main functions were evaluation, intervention and treatment in clinical and nonclinical populations.



Sales Hunters

• Spain
• Staffing and Recruiting
• 1 - 100 Employee

• Junior HR Consultant

  • Mar 2015 - Aug 2015

  Support throughout the selection process at a national level. Carried out tasks such as phone interviews, CV search, personal interviews, data base management and phone inquiries. Support throughout the selection process at a national level. Carried out tasks such as phone interviews, CV search, personal interviews, data base management and phone inquiries.



Universidad CEU San Pablo

• Alumna colaboradora de pregrado

  • 2014 - 2015



SARquavitae

• Spain
• Hospitals and Health Care
• 200 - 300 Employee

• Prácticas en residencia de mayores

  • Nov 2014 - Dec 2014