Mercedes Coy
General Manager at Lounge Appeal, Inc- Claim this Profile
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Topline Score
Bio
LinkedIn User
Mercedes Coy was an asset to the sales associate team at Old Navy. I supervised Mercedes at Old Navy when I was the Operations Manager; Mercedes brought a fresh perspective full of ideas and an inviting demeanor that reinforced teamwork. While developing in her role, Mercedes implemented the foundation of a modern style approach for the opening of Old Navy Credit cards, she was one of the top credit card openers at our store location and helped her fellow associates to improve the numbers at our store leading to her role as a Credit Card Specialist. Mercedes has excellent customer service and problem-solving skills and has demonstrated leadership qualities, ability to multitask, flexibility, and was able to work extremely calm and well under pressure. When a problem or policy is unclear, Mercedes sought clarification and was focused on ongoing self-improvement as it pertained to her responsibilities and her role on the team. I am pleased to recommend Mercedes as she will make a strong member of any team.
LinkedIn User
Mercedes Coy was an asset to the sales associate team at Old Navy. I supervised Mercedes at Old Navy when I was the Operations Manager; Mercedes brought a fresh perspective full of ideas and an inviting demeanor that reinforced teamwork. While developing in her role, Mercedes implemented the foundation of a modern style approach for the opening of Old Navy Credit cards, she was one of the top credit card openers at our store location and helped her fellow associates to improve the numbers at our store leading to her role as a Credit Card Specialist. Mercedes has excellent customer service and problem-solving skills and has demonstrated leadership qualities, ability to multitask, flexibility, and was able to work extremely calm and well under pressure. When a problem or policy is unclear, Mercedes sought clarification and was focused on ongoing self-improvement as it pertained to her responsibilities and her role on the team. I am pleased to recommend Mercedes as she will make a strong member of any team.
LinkedIn User
Mercedes Coy was an asset to the sales associate team at Old Navy. I supervised Mercedes at Old Navy when I was the Operations Manager; Mercedes brought a fresh perspective full of ideas and an inviting demeanor that reinforced teamwork. While developing in her role, Mercedes implemented the foundation of a modern style approach for the opening of Old Navy Credit cards, she was one of the top credit card openers at our store location and helped her fellow associates to improve the numbers at our store leading to her role as a Credit Card Specialist. Mercedes has excellent customer service and problem-solving skills and has demonstrated leadership qualities, ability to multitask, flexibility, and was able to work extremely calm and well under pressure. When a problem or policy is unclear, Mercedes sought clarification and was focused on ongoing self-improvement as it pertained to her responsibilities and her role on the team. I am pleased to recommend Mercedes as she will make a strong member of any team.
LinkedIn User
Mercedes Coy was an asset to the sales associate team at Old Navy. I supervised Mercedes at Old Navy when I was the Operations Manager; Mercedes brought a fresh perspective full of ideas and an inviting demeanor that reinforced teamwork. While developing in her role, Mercedes implemented the foundation of a modern style approach for the opening of Old Navy Credit cards, she was one of the top credit card openers at our store location and helped her fellow associates to improve the numbers at our store leading to her role as a Credit Card Specialist. Mercedes has excellent customer service and problem-solving skills and has demonstrated leadership qualities, ability to multitask, flexibility, and was able to work extremely calm and well under pressure. When a problem or policy is unclear, Mercedes sought clarification and was focused on ongoing self-improvement as it pertained to her responsibilities and her role on the team. I am pleased to recommend Mercedes as she will make a strong member of any team.
Experience
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Lounge Appeal, Inc
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United States
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Events Services
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1 - 100 Employee
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General Manager
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Oct 2019 - Present
FOH development + company support across roles
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Regional Director Of Sales And Marketing
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Jun 2019 - Oct 2019
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Event Coordinator
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Aug 2017 - Present
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Luxe Linen
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United States
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Events Services
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1 - 100 Employee
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Sales Manager
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Sep 2017 - Jun 2019
Sales Manager for the greater Los Angeles area Sales Manager for the greater Los Angeles area
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Lounge Appeal, Inc
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United States
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Events Services
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1 - 100 Employee
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Account Manager
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Jul 2014 - Sep 2017
-Build and maintain strong customer relationships.-Create new and manage existing accounts in order to achieve customer acquisition and retention goals.Consistently exceed sales goals.-Build full proposals for event planners/coordinators/vendors including layouts, consultations, and site visits as needed.Other duties include:-Helped manage new inventory systems, and new CRM databases.-Helped format new invoice layouts.-Wrote the Blog as well as assisted on social media accounts.
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Internship
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Jan 2014 - Jul 2014
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Gap Inc.
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United States
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Retail
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700 & Above Employee
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Credit Card Specialist/ Sales
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Mar 2009 - Jul 2014
-Specialized in opening and training staff on credit card sales.-Was #2 in credit card sales in the Southern California district including all Old Navy, Gap, and Banana Republic stores.-Key Holder- had access to all registers and safes. -Specialized in opening and training staff on credit card sales.-Was #2 in credit card sales in the Southern California district including all Old Navy, Gap, and Banana Republic stores.-Key Holder- had access to all registers and safes.
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Education
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2010 - 2013
Cuesta College
Business Administration and Management, General
Community
