Menna Shehata

Sales Account Executive at Semicolon, Ltd
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Helwan, Cairo, Egypt, EG
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency
  • Italian Elementary proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Administrative Professional Foundations By: Aimee Reese
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • selling smarter
    Edraak إدراك
    Apr, 2022
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Embracing Unexpected Change
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Programming Foundations: Fundamentals
    LinkedIn
    Mar, 2022
    - Nov, 2024

Experience

  • Semicolon, Ltd
    • Saudi Arabia
    • Software Development
    • 1 - 100 Employee
    • Sales Account Executive
      • Jun 2022 - Present

      - Knowledge programming basics and new technology - meeting with clients virtually or during sales visits. - working towards monthly or annual targets. -Conducting market research to identify selling possibilities and evaluate customer needs -Collecting Data from serval resources -Actively seeking out new sales opportunities through cold calling, networking and social media -Setting up meetings with potential clients and listening to their wishes and concerns -Prepare and deliver appropriate presentations on products and services. - Building rapport with new customers and gain thier confidence . - Understanding customer requirements and presenting the appropriate products as solutions. Show less

  • Mansour Group
    • Egypt
    • Financial Services
    • 100 - 200 Employee
    • Customer Service
      • Dec 2020 - Jan 2022

      Order taker and customer service for fresh food market. Responsible for answering all telephone calls and have knowledgeable of products, Knowing our products inside and out so that you can answer questions. Responding promptly to customer inquiries. Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly. excellent conversation skills and selling. Ability to stay calm when customers are stressed or upset. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support follow up with customers after the order delivered. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Show less

  • smart system
    • nasr city
    • Telesales Agent
      • May 2020 - Aug 2020

      Telesales of roboclean product. Initiating sales with potential customers over the phone. Answering customers' questions on the products. Listening to the customers' needs to generate repeat sales. Telesales of roboclean product. Initiating sales with potential customers over the phone. Answering customers' questions on the products. Listening to the customers' needs to generate repeat sales.

Education

  • Cairo University
    Bachelor of Commerce - BCom, commerce
    2019 - 2023
  • Om el moamnen high school
    Biology, General
    2016 - 2019

Community

You need to have a working account to view this content. Click here to join now