Menelaos Polymenopoulos
Vision Application Engineer at Papertech- Claim this Profile
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English Native or bilingual proficiency
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Greek Limited working proficiency
Topline Score
Bio
Credentials
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Diploma in Frontline Management
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Experience
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Papertech Inc.
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Canada
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Software Development
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1 - 100 Employee
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Vision Application Engineer
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Oct 2018 - Present
Provide complete sales & service support for all Papertechs; WebVision, WebInspector, and TotalVision applications currently installed or to be installed in various paper mills and facilities throughout Australia, New Zealand and any other support sites worldwide. Provide product modification, expertise and training to representatives and customers as required. Provide complete sales & service support for all Papertechs; WebVision, WebInspector, and TotalVision applications currently installed or to be installed in various paper mills and facilities throughout Australia, New Zealand and any other support sites worldwide. Provide product modification, expertise and training to representatives and customers as required.
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Citywide Service Solutions Pty Ltd
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Australia
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Environmental Services
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200 - 300 Employee
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Technical Team Leader Staff / Audit - Contract -
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Feb 2016 - Sep 2018
Leading a team of 15 technical staff in Servicing and Maintaining the City of Melbourne's Ticket and Multibay parking meters. Coordinated and assisted in developing the Scrolling LED on the powered meters from it's conception to it's completion. Leading a team of 15 technical staff in Servicing and Maintaining the City of Melbourne's Ticket and Multibay parking meters. Coordinated and assisted in developing the Scrolling LED on the powered meters from it's conception to it's completion.
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Back of House Manager
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Apr 2014 - Dec 2015
Preparation of the daily food menu Supervising and training of the food handling skills to the Backend staff Managing of all the fridges and freezers’ temperatures. Managing of all food temperatures and used by dates Managing the responsible service of alcohol Producing new recipes every 6 months Ordering of ingredients from food suppliers Performed a cooking show on Channel 41, it was aired on Wednesdays and Sundays, the show delivered the Greek home style cooking concept which is also now on YouTube under GRTV Kitchen with Tina Sofos as the presenter.
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Sharp Corporation of Australia
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Australia
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Wholesale
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1 - 100 Employee
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Field Service Engineer
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May 2011 - Mar 2014
Service and maintain all Sharp colour multifunction copier Service and maintain on the 60’ 70’ and 80’ ELB (Electronic White Boards) Provide training on the 60’ 70’ and 80’ ELB (Electronic White Boards) Maintain vehicle van stock Modify multifunction copiers as per specifications Perform minor networking faults and driver updates on customers computers Customer service Prepare and run up multifunction copiers in the workshop Keeping paper work up to date Service and maintain all Sharp colour multifunction copier Service and maintain on the 60’ 70’ and 80’ ELB (Electronic White Boards) Provide training on the 60’ 70’ and 80’ ELB (Electronic White Boards) Maintain vehicle van stock Modify multifunction copiers as per specifications Perform minor networking faults and driver updates on customers computers Customer service Prepare and run up multifunction copiers in the workshop Keeping paper work up to date
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Field Service Manager
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1996 - 2011
Perform card reader installation and re-installation to new and existing clientele. Modify and weld pre existing cabinets to house modified components Laying of cat 5/6 cables and terminating them at customers sites for the Bermel products Perform installation of terminals onto all branded copiers e.g. Xerox, OCE, Ricoh, Konica- Minolta, etc. Repairing terminals to board level or sometimes to component level by following schematic diagrams and the use of electronic test equipment. Calibrating card hoppers, Thermal printers, Note acceptors, Coin acceptors, Magnetic stripe card readers in the field. Provide support and advice to Sydney based Technical Staff and service contractors by telephone, fax or email. If necessary, travel interstate or overseas and provide “hands on” support. Problem solving through the identification of problems whether technical or logistics, by researching via the Internet, electronic textbooks or liaise with Overseas Manufacturers and subject matter experts regarding modifications to our existing product range and service delivery. Ability to analyse problems and provide solutions based on my own experience and expertise and research. In consultation with the Administration Manager, allocate and prioritise workloads. Provide support and assistance to staff and customers as required. Ensure Head Office is briefed and updated of any problems/progress that may impact negatively on the Company’s credibility or performance. Manage, Coordinate and deliver Training to staff members and clientele. Develop training in accordance to product specifications. Deliver training to Xerox helpdesk staff. Providing continuous technical support to all existing Bermel customers. Responding to service calls in a timely manner. Trouble shooting. Provide telephone support.
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Education
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2007 - 2008
Council of Adult Education
Diploma in Business, Frontline Management
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