Menard Phiri
Engineer at ITMO University- Claim this Profile
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Bio
Credentials
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ITIL® 4 Foundation CPD
AXELOS Global Best PracticeMar, 2021- Oct, 2024 -
Software Security
CourseraMar, 2020- Oct, 2024 -
Understanding of Cisco Network Devices
CiscoFeb, 2020- Oct, 2024 -
SQL for Data Science
CourseraOct, 2019- Oct, 2024 -
CompTIA Advanced Security Practitioner ce Certification
CompTIAMar, 2021- Oct, 2024 -
CompTIA CySA+ ce Certification
CompTIAApr, 2018- Oct, 2024 -
CompTIA Linux+ ce Certification
CompTIAMar, 2020- Oct, 2024 -
CCNA
CiscoJun, 2018- Oct, 2024 -
Cisco Certified Network Associate Cyber Ops (CCNA Cyber Ops)
CiscoMar, 2018- Oct, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CiscoJun, 2018- Oct, 2024
Experience
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ITMO University
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Russian Federation
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Higher Education
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300 - 400 Employee
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Engineer
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Sep 2020 - Present
Duties/Responsibilities•Network traffic analysis.•Developing software methods for collecting, forecasting and detecting anomalous network traffic. Duties/Responsibilities•Network traffic analysis.•Developing software methods for collecting, forecasting and detecting anomalous network traffic.
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Malawi University of Science and Technology
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Education Administration Programs
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100 - 200 Employee
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Associate in Computer Networking
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Dec 2015 - Sep 2019
Duties/Responsibilities•Taught undergraduate students i.e. Linux Operating Systems and Computer Networking Duties/Responsibilities•Taught undergraduate students i.e. Linux Operating Systems and Computer Networking
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University of Malawi - UNIMA
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Higher Education
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100 - 200 Employee
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Associate in ICT
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Mar 2018 - Aug 2019
Duties/Responsibilities• Taught undergraduates i.e. Computer Networking, Information Systems, and IT Packages Duties/Responsibilities• Taught undergraduates i.e. Computer Networking, Information Systems, and IT Packages
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Ecobank Transnational Incorporated
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Financial Services
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700 & Above Employee
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Senior Infrastructure and Network Officer
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May 2014 - Nov 2015
Duties/Responsibilities•Infrastructure Management (racks, servers, desktops, laptops, printers, scanners, photocopiers, tape library, CCTV).•Management of the data centre – ensure compliance to Ecobank group standards.•Commissioning and configuration of systems, networks and equipment; including hardware, peripherals, and operating software and ensure efficient performance and deployment of appropriate business and support services.•Manage telephone systems including VOIP, Video conferencing, Call Manager systems, fax machines, e-mail systems and other Internet communications.•Manage the performance monitoring of ICT resources and perform diagnosis and of network infrastructure, OS and hardware faults (including peripherals) – demand and capacity management.•Provide user support for all hardware and operating systems.•Manage service level, licence and contract agreements with vendors and service providers.•Management LAN and WAN infrastructure.•QoS, VPN and MPLS (local and international)•Ensure LAN/WAN infrastructure fine tuning and upgrade including documentation is done regularly in line with Ecobank group standards.•Manage the monitoring of Health and Safety and audit checks including electrical testing, warranties, licences and risk assessments.•Develop system recovery processes to minimise the risk and impact of a serious disaster and threats to continuity of bank’s operations (including management of appropriate back up regime and virus protection).•IT asset inventory management•Link optimization to ensure high link performance and consistently meeting the 100% service availability benchmark.•Security Management, including EPO, WSUS and DPM. Ensuring compliance as per guidelines provided by Ecobank group security support team•User support and training•Systems Administration•Operating Systems Configuration and Maintenance•Microsoft Office products Management•Systems performance optimization•Management of Active Directory
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Telekom Networks Malawi Limited
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Malawi
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Telecommunications
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500 - 600 Employee
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Network Engineer - Datacom and Packet Switching
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Sep 2013 - May 2014
Duties/Responsibilities•Network configurations in both Cisco and Huawei Datacom equipments (Routers, Switches, firewalls) in the business network•Configuration and updating of network hardware and software•Troubleshooting network and system issues in a live environment•Operating and maintaining Packet Data, Datacom and other related systems•Analysing the performance and optimization of Datacom and Packet Data systems•Providing support to Packet data and Datacom clients in fault troubleshooting,resolution, Education and other requirements•Backup of PS and Datacom equipments (Routers, Switches, Firewalls, DNS, VGS, etc)•Preparing and submitting performance and status reports of Packet data and Datacom toManagement•Network project Design and Implementation in the business network (Topology diagramsand plan of execution for a business network project including cutover procedure and fall back plan)•Performing daily network health checks, security breaches (Routers, Switches, Firewalls, DNS etc) and Network monitoring
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Project Coordinator
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Jan 2013 - Sep 2013
Duties/Responsibilities•Web and email server administration•Configuring, troubleshooting and managing Smartphone’s used in data collection•Supervised data entry clerks in data collection and entry•Research database development (MySQL, STATA, EpiData, Access, Excel)•Maintenance and repair of computer hardware and software •Trainer of Trainers (TOT) in use of smart phones for data collection in surveys•Coordinating logistics of research projects undertaken by BICO Duties/Responsibilities•Web and email server administration•Configuring, troubleshooting and managing Smartphone’s used in data collection•Supervised data entry clerks in data collection and entry•Research database development (MySQL, STATA, EpiData, Access, Excel)•Maintenance and repair of computer hardware and software •Trainer of Trainers (TOT) in use of smart phones for data collection in surveys•Coordinating logistics of research projects undertaken by BICO
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Assistant Systems Administrator
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Dec 2011 - Mar 2012
Duties/Responsibilities•DNS configuration (.mw)•Email configurations •Linux Server Administration•Websites design and development •Hardware, Software Maintenance and Troubleshooting•Network Installation, Configuration and Network Troubleshooting Duties/Responsibilities•DNS configuration (.mw)•Email configurations •Linux Server Administration•Websites design and development •Hardware, Software Maintenance and Troubleshooting•Network Installation, Configuration and Network Troubleshooting
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Hardware and Network Technician
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Nov 2010 - Feb 2011
Duties/Responsibilities•Maintenance, configuration of IT hardware and Software•Network installations, troubleshooting and configuration•Assembling computer hardware•Entering PC/laptop products details into the Globe Stock System Duties/Responsibilities•Maintenance, configuration of IT hardware and Software•Network installations, troubleshooting and configuration•Assembling computer hardware•Entering PC/laptop products details into the Globe Stock System
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Education
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2021 - 2021
Tekedia Institute
Mini-MBA, Business Administration and Management, General -
2019 - 2021
ITMO University
Master's degree, Computer Systems Information Security -
2009 - 2012
University of Malawi
Bachelor of Science (BSc) in IT
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