Menaamsha Ajlan

Customer Service Executive at Tellida Private Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Colombo, Western Province, Sri Lanka, LK

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Experience

  • Tellida Private Limited
    • Sri Lanka
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Customer Service Executive
      • Nov 2021 - Present

      - Managing incoming calls and customer service inquiries. - Identifying and assessing customer needs to achieve satisfaction. - Process issues and complaints related to products or services. - Provide product information to the customers. - Managing incoming calls and customer service inquiries. - Identifying and assessing customer needs to achieve satisfaction. - Process issues and complaints related to products or services. - Provide product information to the customers.

  • Mount Royal International
    • Canada
    • Individual and Family Services
      • Jan 2020 - Oct 2021

      Primary and Secondary Teacher (Religion, English Language, English Literature and Life Skills)

      • Jan 2020 - Oct 2021

      - Manage social media accounts (Instagram and Facebook) - Create school newsletter and Social Media content.

Education

  • Sri Lanka Institute of Marketing-SLIM
    Certificate in Digital Marketing, Digital Marketing
    2021 - 2021
  • Muslim Ladies' College
    2007 - 2019

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