Experience

Community House Mental Health Agency

• Non-profit Organizations
• 1 - 100 Employee

• Director- Medical Support Services

  • Jun 2021 - Present

  • Direct the day-to-day medical/psychiatric operations of a behavioral mental health agency including both staff and program management. • Personnel management including but not limited to approving timesheets and time off, training staff, addressing staff disciplinary matters, and hiring new staff. • Prioritize inclusive and diversity focused treatment of over 300+ Medicaid/Medicare funded clients with a mental health diagnosis through collaboration with other agency teams including housing specialists, case managers, other agency department directors, pharmacies, laboratories, health facilities. • Administered a $150K budget by establishing the agency’s first ever electronic health record database. • Transitioned successfully, an agency of 120 staff from paper records to the agency’s first ever electronic health record database to efficiently serve the unique mental health needs of over 500 Medicaid/Medicare enrolled clients. • Played a pivotal role in partnering with agency affiliated pharmacy in opening a satellite location onsite at the mental health agency. • Expanded the behavioral health medical team from a team of one nurse practitioner 2 nurse practitioners, 3 registered nurses and 1 Licensed Practical Nurse. • Successfully led the initiation and implementation of Medicated Assisted Treatment (MAT) program, suboxone prescribing and drug screening.



City of Seattle

• United States
• Government Administration
• 700 & Above Employee

• Program Lead- Race and Social Justice Initiative(RSJI), work crew, community service

  • May 2014 - Jun 2021

  Key Contribution: Built successfully Court's first Race and Social Justice team from ground up consisting of 250 staff the team represents. Perform program management of work crew, community service programs, and Race and Social Justice Initiative team and manage more than 10 staff members to ensure smooth workflow of operations. Administer budget to monitor expenses, as well as handle heavy caseload of more than 2K cases annually. Act as bridge between community nonprofits and the Court to establish lucrative partnership and information sharing. Serve as a liaison between external City of Seattle Race and Social Justice network and the Court. Record updated Probation and Court policies, practices, and forms to reflect equitable and just Court operations. Draft Court commissioned reports, and memos along with presenting data to Court leaders in both elected and executive positions.



Housing Consortium of Everett & Snohomish County

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Policy Intern

  • Aug 2019 - Jun 2020

  Key Contribution: Finished two major projects within time, including impact fees and zoning; proposals sent to lawmakers for further working. Provided assistance to non-profit housing developers and lender members of Consortium though lobbying efforts and advocacy of proposed policy initiatives of Consortium with WA State Legislature. Performed research to collect and analyze data on affordable housing policies and laws of local municipalities, out of state and in state governments, including re-zoning residential areas to boost affordable housing stock. Elevated affordable housing inventory through drafting model ordinances and legislation as strategic recommendations to elected of Snohomish County on cost saving measures. Identified and highlighted racial disparities within affordable housing through conducting policy research to present information and qualitative and quantitative data to housing authorities, non-profit organizations, and government officials.



Washington State Department of Social and Health Services

• United States
• Government Administration
• 700 & Above Employee

• Social Services Specialist

  • Feb 2014 - May 2014

  Key Contributions: Performed thorough investigation and close out 100% cases with rehabilitative outcomes. Acted as diversity representative raising awareness on diversity within work place. Collaborated with parents, school counselors, social workers, and medical providers to explore and implement best possible solutions for alleged victims of child abuse and neglect. Conducted investigations on allegations of child abuse and neglect through taking in depth interviews with children, parents, and collaterals. Generated written reports of child abuse and neglect investigations and presenting in Court of Law.



Washington State Department of Corrections

• Community Corrections Officer/Diversity Representative

  • Jan 2008 - Jan 2014

  Key Contribution: Acted as diversity representative raising awareness on diversity within work place. Liaised with clients in recovery through ensuring compliance and providing resources for public mental health, domestic violence, and substance use disorder treatment for aiding in getting better. Emphasized on rehabilitation, crisis response, and social services initiatives to deliver required help as needed. Interacted with internal and external stakeholders, such as defense, prosecuting attorneys, Judges, and treatment agencies to communicate clients’ progress. Analyzed cases for compliance through verifying clients’ completed community service hours, employment, and housing.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Personal Banker

  • Aug 2007 - Jan 2008

  Facilitated clients through opening consumer deposit accounts and credit accounts along with establishing trusting relationships with bank customers to expand banking portfolio. Discussed requirements and different options with clients for referring to beneficial bank services such as mortgages, investment accounts, and business services. Facilitated clients through opening consumer deposit accounts and credit accounts along with establishing trusting relationships with bank customers to expand banking portfolio. Discussed requirements and different options with clients for referring to beneficial bank services such as mortgages, investment accounts, and business services.